Forms, manuals & standards - Ergon Energy you have entered into an aggregated electricity consumption agreement with your retailer for the relevant premises. %PDF-1.5 % minimum height of 6 feet, 6 inches. For residential and most small business customers, the faulty meter must be replaced within 15 business days of the problem being identified. hb```b``fg`a``td`@ 6 daxx44'6@q.8Tm D,x*fboBL)bX5IfIu49I5~2zuFxt BJ R P6DMm qno4%)tp3SK3,dbaWjvG3Sw?F, y La30M@ `c It is mandatory to procure user consent prior to running these cookies on your website. The approximate date of your next meter read is on the front of your latest electricity bill. Your electricity usage is measured at scheduled intervals by a meter installed on your property, whether you're a residential customer or a business. margin: 3px 3px 3px 3px; You must give your retailer or their contractor safe access to your premises to install a new or replacement meter. This allows for each individual tenant or unit owner to be billed for the actual . 0000046070 00000 n The new rules apply to customers in New South Wales, Queensland, Tasmania, the Australian Capital Territory and South Australia. overflow: hidden; Your retailer may offer you an advanced meter, or a product or service that needs an advanced meter such as the ability to receive alerts during heatwaves to reduce your energy use in return for a payment. We also provide steam to customers in downtown Milwaukee. Electricity sub-metering for buildings is regulated through the Queensland Development Code 4.1Sustainable buildings. Accumulation metering is the old standard electricity metering system in Queensland. Please download the latest version for the best user experience: Internet Explorer (version 10 or higher), Chrome, Firefox, Safari or Opera. } T: 02 4961 4433 T: 08 8417 6222 E: salessa@brenclosures.com.au, T: 07 3714 1111 Jim's Electrical can assist in the moving of your meter box, and any associated wiring changes which may be required. Use tab and cursor keys to move around the page (more information), Aboriginal and Torres Strait Islander peoples, Australian Energy Market Operator's website, having trouble paying your electricity bill, better understand your electricity consumption patterns via interval data, take advantage of a wider range of new electricity products and services, the optimal tariff you should be on, such as a time-of use tariff or a demand tariff. T: 07 3714 1111 .cbp-rfgrid li a img { Delivering safe and reliable energy to Wisconsin and Upper Michigan, Gas odor or damaged gas lineLeave area immediately and call:800-261-5325, Carbon monoxideLeave building and call:911, Power outageCheck status or report online800-662-4797, Home/ Services&Programs/ Start,StoporMoveYourEnergyService/ EnergyServiceforNewConstruction. The assembly shall not be located directly below exhaust vents that may produce condensation that can drip on to the Replacing fuse wire can be difficult & dangerous as there are live terminals exposed with the fuse out. Digital meters will provide a range of benefits to electricity customers. Meter Boxes - Standards Australia . Electricity Meter Installations and New Builds | Help and Support | AGL If your retailer offers you an advanced meter - and theres nothing wrong with your existing meter - they must give you a chance to opt out of having the meter replaced. 0000018025 00000 n startxref contact us with an enquiry. Raiser brackets are specifically engineered to suit the Service and Installation Rules (SIR) of Australian based Electricity Distributors. Meters - Energex Before the meter is changed, your retailer must give you two written notices: In these letters, your retailer must tell you: If you dont want your meter to have remote communication capabilities, you can ask for these capabilities to be turned off - either within your existing meter or as part of a new meter installation. An example of the works of an electricity entity is an overhead distribution system of a distribution entity, including transformers and switches. Please download the latest version for the best user experience: Internet Explorer (version 10 or higher), Chrome, Firefox, Safari or Opera. Electricity for residents of multi-unit complexes Unfortunately these cannot be turned off easily. (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': We pay respect to Elders past and present. To refuse an offer, you should follow the instructions detailed in the offer from your electricity retailer. The top of any metering equipment shall be also located below 2meters from ground. This means the digital meter will operate in much same way as the meter it replaced and electricity consumption data must be collected manually by a meter reader. A Meter Box range made & designed in Australia, to suit the requirements of local electricity distributors and meet all Australian standards. Changes to electricity metering came into effect throughout theNational Electricity Market on 1 December 2017. each storey in an office building (if individual net lettable areas have not been identified at the time of the building development approval). If you are building a new house with a new connection point. T: 08 8947 0870 Frequently asked questions | Electrical Safety Office 2043 0 obj <> endobj This can assist you in making more informed decisions about products and services, including: A transition is underway to make digital meters the standard meter used for all electricity customers. Introducing competition in providing advanced meters helps put downward pressure on the cost of these services. Electricity metering | Homes and housing | Queensland Government Dont like it in the location and its going to cost big dollars to change! Unfortunately these cannot be turned off easily. PDF Electrical safety code of practice 2020 - Works As you can see from this photo it is often one of the earliest things to be installed . To get this done accurately and in a timely manner, meter readers need to be provided withsafe and clear access to your meter. Copyright Energex 2023. Check your electricity contract to ensure you have not already waived your right to opt-out. If you want it at the side of the house think about where your fences are going to be, you dont want it behind a fence. Phone 13 23 91 to tell us if you have a dog that is unrestrained during the day or . 0000001062 00000 n The data is transmitted to the retailers systems via a secure encrypted link to prevent unauthorised access and maintain data security. %%EOF The Research & Analysis team delivers growth to the business in a variety of ways. Solutions for reliable energy distribution, cable management, attractive switchgear, and building automation: we are driven to deliver. Have you thought about where your meter box will go? Please use an Incognito or Private window if you are worried about these. 0000000676 00000 n 56 0 obj <> endobj -webkit-box-shadow: 0 1px 3px #c3c3c3; You may refuse an offer from an electricity retailer to replace a working accumulation meter with a digital meter. If you have lost power or are experiencing electricity supply problems. } hbbd```b``{"@$$)fO8,f`v/~, lb{ 6_DrGH 8Xqf$]v P(9Wl0 v For example, advanced meters enable demand response. AS/NZS 61439 Information and Enclosures from B&R, Hazardous Area Information and Classifications. The Australian Energy Market Commission (AEMC) is the expert energy policy adviser to Australian governments. If they cant, you may want to shop around to see if other retailers will do it. Electricity sub-metering for buildings | Business Queensland endstream endobj 2044 0 obj <>>>/Pages 2032 0 R/StructTreeRoot 707 0 R/Type/Catalog>> endobj 2045 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Type/Page>> endobj 2046 0 obj <>stream The National Fuel Gas Code (NFPA 54), manufacturer guidelines, and industry best practices require certain clearances An IP23 enclosure suitable for domestic and light commercial metering installations providing safety, quality and performance. j=d.createElement(s),dl=l!='dataLayer'? Queensland - Energy and Water Ombudsman QLD - 1800 662 837. Frequently Asked Questions For Digital Meters - Ergon Energy T: 03 9552 0552 Home; About. Yes. If you are planning Solar Power the closer it is to the panels the . 0000003333 00000 n T: 03 6331 5545 The Queensland Electricity Connection Manual (QECM) and Queensland Electricity Metering Manual (QEMM) provide minimum requirements for connection of supply and metering of customer electricity installations. . the meter needs replacement (e.g. Register to receive SMS and/or email alerts 24 hours before your meter is due to be read. It looks like youre about to finish your visit. Energy is essential to the operation of modern Australian society and access to energy for all Australians enables participation in our modern economy. accurate and up-to-date information on usage patterns through electricity retailer online platforms and mobile apps, smaller, more frequent bills based on actual consumption, faster switching between electricity retailers, faster services (e.g. For example, this could be because: If this occurs your retailer should provide you with help to resolve the issue. they have visited your premises and have found it unsafe to install the meter, and, they have given you a disconnection warning notice providing the reason why you may be disconnected, and, between 60 and 25 business days before they propose to replace the meter, and. display: block; If your meter is no longer working, it will need to be replaced. padding-right: 15px; 21 modules DIN space. 0000006125 00000 n The site owner (or the building manager) owns and runs this network. This is when consumers are paid to use less energy by switching off appliances or drawing power from their solar panels or battery storage instead of the grid. In case of sale of your personal information, you may opt out by using the link. gz&E6;ZdEv;z~gx Electricity Meter Box Location - A New House Make sure you send your refusal to your electricity retailer before the last opt-out date specified in the notice. ibL6nx?Yw5Y=8M7Y3$U\~=xL|3^$Q,CQ$qq';^p+`1 Electrical Planning Do You Need 3 Phase Power? These cookies will be stored in your browser only with your consent. More information on this program can be found on Australian Energy Market Operator's website. We wont enter your property unless you're home to confirm your dog is restrained, or we can see it is. For underground service laterals, the centerline of all meters shall be between 3 and 6 feet from the finished grade. E: salesnsw@brenclosures.com.au, Unit 4 / 780 Ingham Road, Mount Louisa QLD 4814 -webkit-box-shadow: 0 0 8px #004e96, 0 0 8px #004e96; of QLD based Electricity Distributors. This website uses cookies to improve your experience while you navigate through the website. We pay respect to Elders past and present. Advanced meters help get the most out of new technologies like rooftop solar, storage and energy efficient appliances. If you are unhappy with the terms of your current energy contract or the service you receive, we encourage you to shop around to find a better deal. NbVG#q\EY6x8FQy91+W_OgxB^S5_&wt#ieD3B)G=-Xk (O installing the meter requires interrupting supply to other retailers customers. Energex acknowledges the Traditional Custodians of the land on which we live and work, and recognise their continuing connection to land, waters and community. Place to locate a Gas Meterbox | Meterbox Locks Victorian customers are covered by state regulation that places responsibility for metering with the local distribution businesses. These meters record electricity usage as a running total, like a car odometer. width: 99%; This applies unless you have already waived your right to opt out when signing up to your energy contract. HyTSwoc [5laQIBHADED2mtFOE.c}088GNg9w '0 Jb box-shadow: 0 1px 3px #c3c3c3; , of an electricity entity means the electrical equipment, and electric line associated equipment, controlled or operated by the entity to generate, transform, transmit or supply electricity. Meter Box Relocation - Jim's Electrical qualified Electrician's We require a 3-foot minimum separation between natural gas and electric facilities. %%EOF Retailers may face large fines if they do not meet the regulated timeframes to install or replace electricity meters - up to $100,000 for each incident, and $10,000 for each day of delay. Check out our .grid_2 h4{ Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Horizon Q Series. Have a question? contact us with an enquiry. margin: 3px 3px 3px 3px; There are certain situations where a new meter is required and you cannot refuse the installation of a digital meter. Information on Energex locks and a list of Energex approved locksmiths. If you have a dog, you can sign up to receive SMS and/or emailmeter-read alerts for dog owners 24 hours before your meter is due to be read. due to fault or age). trailer width: 16.6666667%; /* Fallback */ Each occupant usually has a sub-meter installed to measure their electricity use. A range of metal meter boxes and accessories designed for Queensland Supply Authorities. The local distribution network business is usually responsible for doing the connection work and informing the retailer when it is finished. Privacy Policy and They need to be tested regularly to ensure the mechanism continues to work freely and is not gummed up with dirt or other foreign matter. } 2067 0 obj <>/Filter/FlateDecode/ID[<40F8DD91F560784FAE35A61D83A94C90>]/Index[2043 102]/Info 2042 0 R/Length 116/Prev 852971/Root 2044 0 R/Size 2145/Type/XRef/W[1 3 1]>>stream (Triple Zero) To report life threatening emergencies like fallen powerlines or shocks & tingles. Northern Territory - Office of the Ombudsman NT - 08 8999 1818. This can cause inconvenience if it is too small or fire if it is too big! E: salestvl@brenclosures.com.au, 109-111 Broadmeadow Road, Broadmeadow NSW 2292 hToSU}W`lq;!%Ya82/>Z%&t-v @4Fi)<4Q#`xn\ H h `eXZ[5baH889j UpuUdb1eFl*]F~`[_(`ul)iYJ:Jg@CzgrD6Dr-'vv(J2wfjA!fn+ZFg,y@)sqUXhgl{/5=9pn*-XGpcNZOZW,V2gTq,g W@01!86)mA3T$+'vrLA{0Q5 /Z5T* `=|pi})q\HO N|QjmGM1efL>kf(LXJ&|k\{11}7{C7zox>/n7E3p:? your choice of a tariff that requires more detailed information than your existing meter can provide. Also, retailers - not distribution network businesses - now have overall responsibility for metering services and are the single point of contact for customers. We also use third-party cookies that help us analyze and understand how you use this website. There shall be a minimum distance of 3 feet of unobstructed working space, measured from the meter face, in front of all electric and natural gas meters. T: 08 6310 4777 If a 10-foot clearance is not practical, a 3-foot clearance is the minimum distance that must be maintained. Read how this new digital metering technology will give you more control to manage your electricity usage. Your retailer must tell you how to opt out and give you time to do so. min-height: 1px; 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); -moz-box-shadow: 0 0 8px #004e96, 0 0 8px #004e96; 51 Stradbroke Street, Heathwood, QLD 4110, Australia, PO Box 1151 Browns Plains BCQLD 4118, Australia. Electricity guidelines, standards and schedules, Developing electricity guidelines, standards and schedules, Changing the energy rules a unique process, helping energy shoppers get more engaged and better informed, How power is dispatched across the system, it enables electricity retailers to calculate accurate bills, instead of relying on manual meter reads, customers can choose to access a wider variety of services - such as in-home displays or demand response programs - to help better manage electricity use and costs, it makes it simpler and easier to identify if a meter has stopped working and needs to be repaired. These cookies do not store any personal information. position: relative; On new switchboards wiring is generally not exposed, this can save your electrical cables from damage & potential electric shock. six business days for new meters and 15 business days for upgrades and replacement meters). An IP23 metering enclosure designed for single and multi-phase installations and suitable for domestic and light metering applications in Queensland. This helps the power system cope with heatwaves and avoid blackouts. max-width: 214px; Digital meters record and store electricity use data only. Theability to opt out of getting an advanced meter only applies when your retailer is rolling out advanced meters as part of a new deployment. c. In a room within the building, approved by CRA-ES, for the location of electric meters, and with access only by a door opening to the outside of the building. All rights reserved. Your browser is out-of-date. E: salesnsw@brenclosures.com.au, 50-52 Sunmore Close, Heatherton VIC 3202 Ensure safe and easy access to meter boxes by not locking gates, trimming back nearby bushes, moving rubbish and clearing spider webs and insect nests. You can visit www.energymadeeasy.gov.au - an Australian Government website that helps customers compare the generally available electricity offers in their local area, and has tools and practical advice on what to think about when deciding on an offer. Copyright 2010 -2016 A New House - All Rights Reserved, About the Author Brian Ashworth (bashworth). PDF METERING INSTALLATION REQUIREMENTS - Native Americans in the United States Simply push the button marked 'T' or 'test'. nQt}MA0alSx k&^>0|>_',G! } at least 10 days after the first notice, and no less than 15 business days before the proposed date to replace the meter. You can easily reset a circuit breaker after reducing the load. Your retailer will replace the faulty meter with an advanced meter. Read more about how we are helping energy shoppers get more engaged and better informed. E: salessa@brenclosures.com.au, 6 Montgomery Way, Malaga WA 6090 Modern switchboards do not have fuses they have automatic trip circuit breakers and safety switches. The boxneeds to be convenient to find if a Circuit Breaker trips at night. float: left; Always in close cooperation with partners and customers. In some cases, a meter installer may not be able to complete the installation on the day. Each day our staff read more than 40,000 meters at 25,000 homes and businesses across South East Queensland. No. It requires a very small amount of earth fault current to operate. If you are planning Solar Power the closer it is to the panels the better. Only approved meter-mounting devices and termination equipment are to be used. Meter boxes should be at least 750 mm away from any opening, such as doors, windows, or air inlet. E: saleswa@brenclosures.com.au, 85 Elizabeth Street, Launceston TAS 7250 Because the Meter Box is normally at a height of around 1m above ground and fairly large its much more obvious than the water and gas meters. These timeframes apply if you have requested a meter, your business is located in NSW, Queensland, Tasmania, the ACT or South Australia and your annual electricity usage is less than: Getting a new advanced meter will not stop you from switching energy retailers. position: relative; endstream endobj 63 0 obj <>stream Thanks! Smart meters | Australian Energy Regulator There shall be a minimum distance of 3 feet of unobstructed working space, measured from the meter face, in front of investments in energy efficient appliances, solar power, battery energy storage. ;w]S9 V?O|H?&V+f[^ c#7b0#M>*. We make and revise the energy rules and provide advice. We prefer a 10-foot clearance from the natural gas meter assembly in the cases of sources of ignition and air intakes, You may wish to shift the position of your meter box due to a renovation, or, your existing box may be damaged or rusting away. All new multi-unit residential (class2) and office (class5) buildings must have an electricity sub-meter installed for: This allows for each individual tenant or unit owner to be billed for the actual amount of electricity they use. max-width: 214px; Access to your meter - Ergon Energy You will find that meter boxes may also be referred to as a switchboard or fuse box. Keep a record - such as the date of contact, who you spoke to and what was discussed. transition: box-shadow 0.2s ease-in-out; (Triple Zero) To report life threatening emergencies like fallen powerlines or shocks & tingles. meter assembly.

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