0000018093 00000 n Met people that didn't have a wrist band but just walked in and were hanging out (perhaps this is what I will do if I return). Dorado Beach, a Ritz-Carlton Reserve, Dorado. Job in Dallas - Dallas County - TX Texas - USA , 75215. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. There are loud pool parties that take over two of the main pools on the weekend(Hotel is much quieter during the week). $79 per person plus taxes and gratuity . We offer full private buy-out options for our Cabanas or Restaurant dining! Between Friday, April 14, 2023 and Saturday, December 30, 2023. They only had one brunch option at $55 per person. We were most pleased with the tap water, both at the resort and at restaurants in Old San Juan. - Plenty of towels by the pool and at the beach - Beach is very nice- wind direction will determine whether its calm or choppy. . 3.0. Servers deliver drinks directly to the cabanas, or guests can indulge in a cocktail from the spirited swim-up bar. Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. Discover inspired cuisine with authentic Puerto Rican flavors by Chef Juliana Gonzalez. Yohelen, was amazing, very friendly. One last tip: Use Uber to travel to Old San Juan and the airport. 3374 Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. Fairmont El San Juan Hotel's long-standing tradition of extravagance lives on through its thoughtful amenities, each sophisticated, intriguing, and authentic to its island setting. Just came back from a week stay at the El San Juan and we absolutely loved it. For reference the pool near us was 3 1/2 feet deep so my children could easily touch the bottom of the pool. Day stop on cruise Apr 21, 2023. where to stay for 1n in San Juan - arriving at 1am Apr 20, 2023. Reviewed 1 x King size bed(s) and 1 x Single sofa bed(s), 2 x Queen size bed(s) and 1 x King size bed(s), Ocean/Sea view or City View or Garden View, 2 x King size bed(s) and 2 x Queen size bed(s), Ocean/Sea view or Pool side or Panorama view, Sea side or Ocean/Sea view or Garden View. Our room was good - unfortunately did not get upgrade we wanted . Fairmont El San Juan Hotel honors the best traditions of the past while creating high-impact new ones, inviting all of the community to find new, festive reasons to plan a gathering. Joins us for a special Mother's Day Brunch buffet style offerings Live Stations and our extravagant dessert station! Value 3.9. %PDF-1.4 % Dress code: During the day shirts and . 0000091783 00000 n We have stayed at this hotel many times but this time just wanted to come for the cabana at the pool for $425 plus food $350 and our last day the beach chairs with no umbrella and no service for $375. I believe this not a way a luxury hotel should run .Otherwise and overall my Experience was just above and beyond. The location was close to the airport, close to old San Juan and on a nice stretch of beach. full-menu of cable channels. Unvaccinated passengers arriving on domestic flights are required to show a negative test result taken 48 hours before arrival time. 0000011864 00000 n Swim up bar is lovely. I slept on a chaise lounge with my feet hanging off the end for three days before I inquired at the front desk because I saw several empty rooms getting cleaned that were double queens. Book with Confidence :Flexible cancellationandsafety protocols. Guests must be able to get in and out of transportation. And the shower was fantastic! The Fairmont was a good choice for what we wanted: convenient, relaxing beach/pool vacation. Overall, I was very disappointed. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The only hotel that (used to) offer day passes is Marriott Stellaris. Fairmont is part of Accor Copyright Fairmont is part of Accor Copyright The drinks were good and at $17 a drink its easy to hit your number. The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Here, you will experience unparalleled service, unrivaled presence and attention to detail. No coordination with parking ticket. Embark on your own adventure and find yourself amongst some of the world's most storied addresses. 1-night prepaid, non-refundable, non-transferable deposit is required at time of reservation for hotels in North & Central America. Reviewed Following a $65 million redesign, Fairmont El San Juan Hotel blends modern tropical splendor with old-world elegance. La Concha is probably my favorite hotel in the San Juan area. The lobby is the only thing that stands, Hotels with Infinity Pools in Puerto Rico, Hotels near Jutox Juice Bar & Water Sports, Hotels near Balneario Isla Verde (Playa el Alambique), Hotels near Chabad Jewish Center of Puerto Rico, Hotels near (SJU) Luis Munoz Marin Intl Airport. The percentage off is calculated based on the room rate at time of reservation and varies by property and stay duration. 0000091397 00000 n Check prices, photos and reviews. Escape to a luxurious Villa Room with open air amenities at Fairmont El San Juan Hotel located on the award-winning Isla Verde Beach and enjoy 15%off best available rate, complimentary full breakfast, complimentary self-parking. We appreciate you sharing your experience for others to read. However if you are looking for a pool / beach with a loud party scene and basic room accommodations then it's fine. Private Shore Excursions allow you to travel with your party alone. Experience your own Fairmont Momentswhere unparalleled service and hospitality are at the heart of every stay. In overall it was really good but the drinks were not strong as me and my couple likes it. Own or manage this property? Exceptional meeting spaces and high-touch service make the hotel a memorable source for one-of-a-kind business gatherings. First Time Curio and what an experience !!! Easy access to the beach, but unfortunately Fairmont dont train their staff properly in the average of 10 workers 2 of them were nice and 8 werent tourists friendly no matter how much you tipped them or how nice you were to them they wouldnt give you good service. No chairs for guests after 9 am. I am sorry that your experience during the weekend did not meet your expectations; please allow me to express my sincerest apologies. Got beach chairs as we needed (included in price) Cons: rooms. Accommodation: Fairmont El San Juan Hotel. The selection was great but our bed was directly between two speaker so we could not hear each other talk unless we yelled. Javy, would get us four chairs in the front row and set up a table and an umbrella for us and the kids. The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Gonzalez, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar CAA - Fairmont El San Juan Hotel Isla Verde / Carolina. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Save up to 20% compared to the fully flexible rate by booking promotional rate with deposit. It was a fun time and we all really enjoyed ourselves. For groups of 4 or more, we can usually arrange a private shore excursion for less than the cost of a large cruise line tour. Another pool attendant said we should go to the bar and order food because if the server did show up it would be a long wait. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I would definitely do it again knowing what I know now and prepare accordingly. Caroline United States of America. It was a bit more challenging to obtain an umbrella, but the pool staff was very accommodating. Sorry, this excursion is not available for purchase. !The staff in the cafe was extremely pleasant, especially one older gentlemen with glasses. View all properties on our map and list page. The room is AWSOME,the woodworking down stairs is gorgeous. #8 of 15 hotels in Isla Verde. Best to ask the hotel directly. I am not cheap specially when im on vacation but $60 for 3 bottles of waters its insane Its taking advantage of tourist. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. 1 800 819 7155. Night club (if youre into that). I'm not a complainer but was extremely miffed at the number of basic maintenance issues. Day Passes can be cancelled by 10:00am AST the day before your reservation date. That traveled with us. On the pool party day the pool side food service for hotel guests was very poor, which was not the case on my other days of stay. 6063 Av Isla Verde 00979San Juan Puerto Rico, Contact email esj.reservations@fairmont.com, Access: 2 km / 1.24 mi 1 hrs 9 min walk / 9 min drive, Access: 3 km / 1.86 mi 1 hrs 23 min walk / 13 min drive, Access: 5 km / 3.11 mi 1 hrs 39 min walk / 18 min drive, Access: 8 km / 4.97 mi 1 hrs 39 min walk / 22 min drive, Access: 10 km / 6.21 mi 1 hrs 39 min walk / 14 min drive, Access: 65 km / 40.39 mi 1 hrs 39 min walk / 1 hrs 6 min drive, Access: 75 km / 46.6 mi 1 hrs 39 min walk / 1 hrs 39 min drive, Access: 35 km / 21.75 mi 1 hrs 39 min walk / 1 hrs 21 min drive, Check-in from 04:00 PM - Check out up to 11:00 AM. Everything you need is right there. We rented the pool day bed for the day- due to a general shortage of staff in restaurants and hospitality lately around the island I was anticipating that service would be fair, however this wasnt the case. Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 The tropical fruit was very good and chicken and burgers were good. The music was loud and club-like. visas are not required upon entry. Book your private event, or large party with us at El San Juan Beach Club. Venture inside and find an ode to traditions, old and new. No chairs . We had the best time using the day beds ! We enjoy the food and drinks. Perfect beach day,it was absolutely worth it! Each design celebrates San Juans Great drinks and experience. It was super relaxing and a great time. Easy/Minimal Physical Activity: Only light walking and no major climbing required. I desperately tried to upgrade my room but I was told the resort was full. As a US territory, no passports or foreign currency are needed. By Annie Archer Published on July 16, 2022 Check-out 11:00 am. Iconic hotel located on award-winning Isla Verde Beach, Four pristine pools with cabanas to enjoy, Newly renovated guest rooms, suites and villas. Situated floors 4-7 in the Grand Tower with Partial Ocean Views, 15% off Best Available Rate and El San Juan Breakfast for two per day. Beach chairs are free to hotel guests, which was not clear before we booked. Thats the real reason we chose this place. Enjoy up to 20% off your stay when you book before September 5, 2023 for stays through December 30, 2023.. See all of our readers' favorite . It was actually really good came with basically two entrees + a dessert selection per person. Condado Ocean Club, San Juan. U.S. passports or At the time of payment, your bank may charge you bank fees and/or exchange fees. Only the amount confirmed at the time of booking in that currency is guaranteed. that. We are searching for available rooms. Enroll now. tomorrow. If you like, we'll notify you by email if this restaurant joins. Accors global cleanliness & prevention standards under the brands ALLSAFE And the hotel is ideally located, with the city's top leisure sites and Luis Munoz Marin International Airport nearby. wheelchair accessible with shower, hand held shower, height adjusted features Our server was great, but we went up to the swim up bar for his service. Fairmont El San Juan Hotel, 0000011387 00000 n We had to get two cabanas to accommodate everyone. Do the hotels in the area allow a day pass to tour the aite and use the beaches? Our server was amazing though and i wish we got his name. Booked Via Amex Travel and was told this is a oceanfront / oceanview resort. We are located right on the water, and perfect to celebrate Birthdays, Anniversaries, or just a reason to celebrate! It was hard to reach the food and drink minimum with my kids and mom (who doesnt drink). A manager finally came and was able to switch me to a room with a double queen. The service lack very much I asked for a wine opener and 2 glasses and it took them over and hour and when I called the girl I believe her name is kenda said that there are other priorities and that they are short staff . Thank you for making our experience memorable. Your booking confirmation will contain clear instructions on where and when to go to start each of your tours. The only semi partial view of the water is behind the ESJ hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. For travel advisories visithttp://www.discoverpuertorico.com. We couldn't stream video but could check email, go online, etc Con's - Drinks are VERY expensive. Your ideal, relaxed day in Puerto Rico awaits with this wonderful resort day pass, book today as space is limited. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of . They are acting like cartel. Just annoying when you cannot get in contact with anyone or your questions answered. The rooms in both the tower and the villas were excellent. Make the best deal with lowest price guaranteed on Trip.com! the hotel for a fee. 0000016831 00000 n We also suggest bringing sunscreen, hat and beach towel from your ship. 0000001920 00000 n Thank you, and we'd be grateful for another chance to impress you in the future. This casual, family-run restaurant is an ode to authentic Italian fare. 0000117046 00000 n Nightmare of experience. The hotel was clean ( except for bathroom by pool) they could have been inspected more often by staff . For your safety, Fairmont El San Juan Hotel follows Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. Waiter was in another area and we had to call for her. trailer <<4732211FF66A44BA929F44A6E1DA8DEF>]/Prev 544231/XRefStm 1920>> startxref 0 %%EOF 315 0 obj <>stream Tripadvisor performs checks on reviews. The pools were great. and responsibly, along with the comfort of domestic travel. 0000009136 00000 n Fairmont El San Juan Hotel, Isla Verde. Offer is subject to availability at time of reservation at participating Fairmont locations. This was an awesome experience thanks to all of the hotel workers hard work. 0000023337 00000 n Big portions for the $. the hotel for a fee. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window. Everytime we come we buy drinks, bottles, and food so are spending a lot. Ro Grande. - We stayed in a Banyan villa room and loved it. Margaritaville Beach Resort - Nassau: This beachfront resort in the Bahamas offers a range of activities, from water sports to relaxation at the St. Somewhere Spa. 0000003014 00000 n This is not the case. We offer full private buy-out options for our Cabanas or Restaurant dining! Enjoy a variety of local gourmet coffees and grab-and-go farefrom delicious baked breads and fresh fruit, to sandwiches and salads. Wedding parties will indulge in a relaxing day in one of the cabanas, outfitted with specialties such as aroma diffusers and customized food and wine baskets. suites, and poolside and oceanfront villas. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. we got a daybed in the shade on the beach from 11am - 3:30pm, two adults and a 4 month old baby. He was kind and attentive. Techno like music playing with bachelorette parties ruined the atmosphere. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Day stop on cruise Apr 21, 2023. where to stay for 1n in San Juan - arriving at 1am Apr 20, 2023. 0000103835 00000 n This is the version of our website addressed to speakers of English in the United States. We are searching for available rooms. It's unfortunate to hear that you didn't enjoy your time with us, and we apologize for any lack of service during your stay. 0000001556 00000 n 4. The hotel staff was very accommodating and friendly. Definitely recommend!! Call Fairmont Hotels and Resort: 8 08 10 17 137. The cabana on the beach was amazing. CabanasRevelry meets recovery at Fairmont El San Juan Hotels relaxing pool cabanas. Food was good, got there for 10 when reservations start, service started around 12 not 11 as stated and it is definitely not an adults only pool several families with babies and children were in and out of the pool with blow up floats and on the blue free day beds. Stay away!!!! We appreciate your sharing your concerns. . Embrace the hotels lush pool area by reserving a daybed or luxury cabana, featuring butler service, a mini refrigerator, digital safe, HDTV, wi-fi and more. 45 minute layover in San Juan Apr 23, 2023. where to kayak when staying in old san juan Apr 22, 2023. 0000121783 00000 n I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. Ate lunch at the restaurant. Embark on spirited seaside adventures, from lounging in beach chairs beneath umbrellas to kayaking, jet skiing, snorkeling, and more. provides you with the opportunity to experience the beauty of the island safely Enjoy comfort food from around the world including tacos, burgers and our local empanadas; worldly and with an approachable touch of our heritage flavors. You could see the beach and very accessible to the beach as well. View all properties on our map and list page. 2 reviews. requirement to provide proof of a negative COVID-19 test to return to the Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 Av. Add to that her sweet smile and hospitality. Situated on two miles of the pristine Isla Verde Alternatively, you may use, San Juan Marriott Resort & Stellaris Casino. There was no cork screw in the room , nor a shoe horn , both of which are typically available at a Fairmont . Shout out to the bartender who also made killer fresh watermelon margaritas! Save on your reservation by booking with our discount rates at Fairmont El San Juan Hotel in PR . For assistance with your inquiries, see more information at the bottom of the page about how to contact us. We had 10 high school grad boys and they all fit. We had to wait more than 30 minutes to get our bed set. 2 reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Discover the rich culture of Puerto Rico. Maria in the Cana restaurant was absolutely wonderful and a bundle of information on the best places to go! NINETY DAY PASS - $2,250 Additional $100 (Couple) per month Ample beach chairs, and great service(drinks, food, etc). sophistication in the Grand Tower, luxurious and elegant suites, or a lush Every Saturday! Lee opiniones genuinas de huspedes que se hospedaron en Rio Mar 2 Bed Huge Penthouse Golf Ocean & Casino!, en la zona de Mameyes II, y consulta los precios y la disponibilidad ms recientes. We could walk right on the beach (my kids were having too much fun in the pool so didnt get a chance to go) and also had a great view of one of the pools so I could still watch my kids if I wanted to take a quick break. $44.00 per person. I was really disappointed with the service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This was a pricy hotel that boasted AAA Four Diamond Service. We split our time between the pool and the beach. The hotel has filtered water available for free as well - Accessing a chair by the pools wasn't particularly difficult if you secured your seats early in the morning. The street corn not good. We were in Cabana #12 for reference. Servicio excelente. 1. Taxi Turistico from airport to hotel is $14 per taxi plus $1 for each piece of luggage. Reserve. Where San Juan's people, parties and performances come together. 7-day advance purchase required for hotels in North & Central America. They made our group feel like VIPs as we enjoyed the beautiful amenities and beach. It it wasn't terrible. More. El San Juan/Fairmont has a better beach but the area doesn't have as many dining choices in walking distance. Maximum 2 rooms at the Members Rate can be booked per member, per staying date. It was lots of fun. This was nicer but still NOT what I paid for or thought I was getting. this was pretty much exactly what we needed to make a day at the beach possible. more, You seem to have JavaScript disabled. 0000004999 00000 n If a spa treatment is what you have been dreaming of, you will also receive a 10% discount for spa services at the serene Akua Spa. in room. But service , the amenities and the cabana were really nice. Fitness center open 24 hours a day; Long long wait to have breakfast every morning. I totally recommend the cabanas! Fairmont El San Juan Hotel Photo Source: Fairmont El San Juan Hotel. $125 was a lot to pay for just a beach chair and an attendant putting my towel on it upon arrival. Reservations must be made via participating Accor websites. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109489530', '');}, 'log_autolink_impression');San Juan. While these day excursions are larger in size, our focus on quality remains extremely high. . We very much appreciate your candid comments regarding your stay at the Fairmont El San Juan Hotel. The original cabana we were supposed to be In was by a sewer leak however they gave us 3 cabanas right next to each other that worked out great! We will give you an estimate of the conversion into your currency, but this is not binding. We had a wonderful time booking seaside cabanas see u again soon, Very relaxing love the fairmont The last day before we checked out, around 4pm they finally gave me a poolside villa room. The price is only guaranteed at the time of booking. And the service was great! The food was great and the drinks were amazing. You can go into most any hotel and purchase food and drinks. Shirley and the rest of the Fairmont team truly appreciate it. including 2 other families. 2023-04-20. This restaurant has not received enough recent ratings to display a current ratings snapshot, Do Not Sell or Share My Personal Information, FOR RESERVATIONS PLEASE VISIT: https://www.resortpass.com/. Fairmont El San Juan Hotel offers a variety of Puerto Rico vacation packages and hotel special offers to help you plan the Caribbean holiday of your dreams! Choose from a collection of inspired accommodations: modern During the week was much better but I would not stay here again. I booked it with my travel agent , and she is part of the virtuoso network , which this hotel is part of the program . For parties over 15 guests, or a restaurant buy-out please email: Tara.Dickie@Fairmont.com. The senior manger Johanntan Revirea need to be fired as he destroyed our honey moon just because his attitude. You'll love our inspired accommodation here on San Juan's enchanting Punta El Medio cape. featuring a 7,000 Crystal Chandelier. At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Each design celebrates San Juan's elegant past and present seamlessly, with warm textures and subtle ocean hues. negative test result upon arrival, we can assist you with several options, : - , : 15 8, 5 4 - 1,504 , 1,404 . At every turn, Fairmont El San Juan will captivate guests with its island hospitality, storied decor, innovative cuisine, proximity to the best things to do in San Juan, and an exciting nightlife inspired by life's greatest moments. Thank you for taking the time to share your feedback. The resort features San Juan Hotels and Places to Stay. Get menu, photos and location information for POOL CABANAS + DAYBEDS - Fairmont El San Juan Hotel in Carolina, PR. To the left and right of the hotel are food stands that sell empanadas(chicken or beef), chicken kebobs, tacos, pizza, bottles of water, and pina coladas.- Great location to shops and restaurants. 0000150883 00000 n Yosue, the Mixologist took care of us. Beach area was very nice, really enjoyed. POOL CABANAS + DAYBEDS Fairmont El San Juan Hotel is rated 4.3 stars by 134 OpenTable diners. One . It is totally worth the extra money especially during a busy weekend. For just $5, you get an all day, come-and-go-as-you-please pass to visit El Castillo. With two young kids(4 and 2), a hotel that is not an all inclusive is not the best option for us. Relax at the resort's beach club . Cabanas can be cancelled by 10:00am AST the day before your reservation date. No chairs for guests after 9 am. Was charged $125 for each chair & needed three chairs. The food wasn't the best. Overall it was good. Travel. Isla Verde, Carolina, 00979, Puerto Rico, 6063 Isla Verde Avenue Carolina, 00979, Puerto Rico. beach is lovely and not too crowded, menu has a lot of healthy options. Staying in an Airbnb on Ashford Avenue. I was told the chairs come with a umbrella and beach service but there were NO umbrellas in that direct sun & no waiters on on last stay in PR was very frustrating and for $375 to sit and boil in the sun they said I could not change my reservation to the day before for $250 that was not in the sun but also had no service. Fairmont El San Juan Hotel. Service was great and it was nice to receive bottled water upon arrival. The sun is very strong here. Dont do a taxi they are almost double what an Uber is. starting at. Very easy to meet the required spending level.

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