Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this Warranty for your Machine acquired for normal household use (commercial and rental use is excluded). The cookie is used to store the user consent for the cookies in the category "Analytics". If you click on links we provide, we may receive compensation. Securely place the full Clean Water Tank back onto the machine. Feel the carpet where the machine was sitting. Before you begin, determine if the pump(s) require replacement. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. Experts recommend deep cleaning your carpets and rugs once per year, and if youre tired of paying for professionals to do the job, you might be eyeing a product like the Rug Doctor Deep Carpet Cleaner. You should feel strong suction. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? These cookies track visitors across websites and collect information to provide customized ads. SPECIAL PET OFFER! If you still see water coming out of the exhaust, repeat this procedure a second time. If it comes loose, youll need to secure the hose. Analytical cookies are used to understand how visitors interact with the website. Rug Doctor Carpet Upholstery Cleaner WT-C2A Shampooer Extractor Hot Water Clean. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Insert the end of the solution hose into the center of the brass connector. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Stop and refill the reservoir with hot water and cleaning solution, and dump the dirty water down the drain or toilet. If the area is wet, remove the filter from the clear dome on top of the white tank. *Offer ends 5/4/23, while supplies last. The manufacturer recommends adding 1/2 cup of Rug Doctor Carpet Cleaner to the water for the dirtiest carpets, or 1/4 cup of Carpet Cleaner if your rugs are only lightly soiled. This machine is not intended for use in an industrial or commercial setting. While it may not have the same deep cleaning action as the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is better designed and a superior choice for pet owners. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? This will loosen the front metal blade. 5 yr. ago. The red spray button is located on the top of, or underneath the handle. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. We let the stains dry before trying to remove them with the carpet cleaner. You can register your Rug Doctor Machine at www.rugdoctor.com. Use your fingers or pliers to pull the hoses off of the pump nozzles. Having issues with your order? Youll see dirty water coming up through the see-through dome. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Watch the upper white tank and empty as needed to prevent from filling with foam. If you observe that your portable spot cleaner has no power, you can follow the guidelines which are given below: If the suction on the Portable Spot Cleaner is absent or inadequate, you can follow the guidelines which are given below: 2. You can safely clean most carpet materials, including nylon and polyester, with a Rug Doctor. You will have to repair the pump if the rug doctor doesn't spray properly. Thanks ! Place a towel behind the exhaust hole. Make sure the power button is positioned to on. The hoses will leak liquids when pulled out. The machine will have to be looked at by a vacuum repair facility. Press down on the double brass rings and hold them down. If you use the Motorized Hand Brush, leave the machine running for up to 15 seconds after you have finished using it to ensure that the dirty water from the brush is collected in the tank. If you are feeling strong suction, replace the filter inside the clear dome. Plus, you can use the Big Green Machine in both forward and reverse. Plus, the handle folds forward for more convenient storagethough the machine is still quite large and will take up a lot of room in your closet. Make 2 slow dry passes (1 forward and 1 backward) to suck up the dirty solution (do not hold down the Soap & Scrub Solution Button for this step). The cookies is used to store the user consent for the cookies in the category "Necessary". By clicking Accept, you consent to the use of ALL the cookies. On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. If your rug doctors portable spot cleaner is not working or not spraying, this article is for you. Jun 10, 2020 Download If not please call our customer services team on 0800 800 245 or read through the support documentation at https://www.rugdoctor.co.nz/support/Video Shortcuts:0:16 - Check you have filled the correct tank0:25 - Check you are holding down the red spray button0:45 - If the white tank is half full you have run out of water1:02 - Contact the customer services line on 0800 800 245 . $350.00. Mike - If it is not, plug the cord into a nearby wall outlet. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! We went over each stain twice using the Rug Doctors hand tool, and we were quite liberal with the amount of water/soap mixture we sprayed. It could mean that the vacuum motor has moisture inside it. You also have the option to opt-out of these cookies. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Make sure there is cleaning solution and water in the lower blue tank. Spray the appropriate treatment onto your carpet's dirty spots, and let the formula soak in for several minutes while you ready the Rug Doctor machine for cleaning. Re-assembly tipto reinstall the wheels and axle: Slide the axle and wheels back onto the Rug Doctor. Then, try turning on the machine. Re-assembly tipto reinstall the crimp-style hose clamps: Slide the clamp onto the hose, leaving 1/2" of hose at the end. Check out our reviews of the best dish scrubbers to clean all sorts of surfaces. RugDoctor Water Pump Kit Alternative Views: $129.99 $179.99 Save $50.00 (27.78%) through 4/3/2023 Quantity: In Stock Free Shipping Over $35 Easy Returns Call (866) 972-8227 For Assistance Description Replacement Water Pump Kit for RugDoctor models WIDE TRACK, MIGHTY PRO, MIGHTY PRO X3. In this case, youre better off just attaching the hand tool and spraying it with that. Among the stains that can be removed with Spot & Stain Remover are beer, blood, butter/margarine, chocolate, clay, cocktails, cough syrup, dirt/grass, food coloring/oil, fruit juice, berries, gravy, ketchup, lipstick, make-up, motor grease/oil, permanent marker, red juice, salad dressing, shoe polish, soft drinks, soot, white wine. What Is The Proper Way To Reset A Rug Doctor? Amazon.com: Customer reviews: Rug Doctor Pet Portable Spot Cleaner, 2X Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. Next, attach the solution line. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. Does the area where you have been cleaning feel wet to the touch? This hefty rug cleaner looks quite similar to the ones you can rent out from a home improvement store, and it claims to do as good a job as the pros when it comes to deep cleaning your carpets. If youre experiencing problems with your Rug Doctor machine, please contact our Customer Support Team. Check to see if the dirty water has accumulated to the point where the tank is full. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. There is a chance that the outlet you are trying to use is only rated for 10 amps, while the machine requires 11. Check the braided hose on the rear of the machine is securely fastened. Beginning from the bristle end, carefully pull the bottom pan away from the body, to gain access to the pumps. Rug Doctor Portable Spot Cleaner Support | Rug Doctor Make sure the machine is plugged into a working outlet and that you hear a loud vacuum noise when the machine is turned on to upholstery. As it is an electronic item, sometimes you may face technical problems. Section 1114(I) and 15 U.S.C. Alternatively, use pliers to unlatch the small retaining tab on the clamp. Bissell Big Green Machine Professional Carpet Cleaner: In terms of size and deep cleaning ability, one of the most comparable products to the Rug Doctor is the Bissell Big Green Machine Professional Carpet Cleaner. Firstly, you will need to check that you have filled the correct tank. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. Rug Doctor Carpet Detergent for carpets and Oxy Fabric Cleaner for upholstery are the products youll need to get started on your cleaning project. Tightly screw the Easy Measure Solution Pour Cap onto the tank. If there is suction coming from the grey hose, reconnect the hose. If you are having trouble, pry under the cap to loosen it from the axle. Limit 5 per customer. By clicking the Send button, you agree to these terms. We can replace your pumps! Use a mallet to tap the hub cap in place. It does not store any personal data. Moderate to cool water is best. Exclusions and limitations apply. Guest Blog with @Allwhitehouse, on Christmas Preparation is Coming! The Rug Doctor Wide Track (Machine) is backed by a five (5) year limited warranty (Warranty). You can buy a Rug Doctor machine, or rent one at many supermarkets and home improvement centers. Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Replace the insert and continue cleaning. Upholstery Tool Not Spraying. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Because its designed for homes with pets, the Bissell also does a better job picking up hair; it even comes with a special hand tool that you can use wet or dry to remove pet hair from your furniture. Rug Doctor is known to be a high-end brand, and this particular model is actually one of its most affordable options, retailing for around $275. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. Water Pump Kit - Parts & Accessories | Rug Doctor If the hose is loose, pull the connector all the way down until you see the silver ball bearing at the bottom. Right off the bat, when we went to fill the water tank, we were surprised at how awkward the process was. One of the selling points of the Rug Doctor is that it gets deep into carpets to stir up hidden dirt. If you still see water coming out of the exhaust, repeat this procedure a second time. On lightly soiled carpet, the manufacturer recommends moving at a pace of one foot per second, but very dirty carpets need a slower pace of one foot every two seconds. The cookie is used to store the user consent for the cookies in the category "Performance". Check to see that the hose is securely attached to the brass connector before continuing. $526.62 $ 526. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. Find a repair shop near you. Next, attach the solution line. We also use third-party cookies that help us analyze and understand how you use this website. In no event shall Rug Doctors liability exceed the purchase price of the Machine. The replacement pump must be installed in the same direction as the original. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. I give my consent to Rug Doctor to be in touch with me via email using the information I have provided in this form for the purpose of news, updates and marketing. If your carpet is wet, please refer to our no suction video here: https://www.youtube.com/watch?v=UBNIe5oiDbAHere are some simple checks you can carry out an order to rectify the situation. If water splashes out of the nozzles for the Wide Track model but does not spray adequately, check the spray nozzles for clogs first. Also make sure there is plenty of water in the lower red tank, then try the machine again. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Turn the vacuum switch on and see if the machine sucks up the newspaper. This Warranty does not provide for a refund of the purchase price. Certified Woman Owned Small Business; Local Colorado company Rug Doctor Portable Spot Cleaner Not Spraying. We were surprised at how frequently we needed to refill the 1-gallon water tank. Rug Doctor Pump Replacement - iFixit Repair Guide The grey and black vacuum hose should be in place. Insert the hose into the connector and push the hose until it snaps shut. Pick a warm, clear day without excessive humidity to shampoo your carpets. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Run hot water through the filter in your sink for about 20 seconds. Beer, blood, feces, gravy, ice cream, milk, perspiration, urine, and vomit are all eliminated by the urine eliminator. What Should You Do If Your Clean Water Tank Is Leaking? ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. Gently tilt the machine back and place a newspaper under the front of the machine. Insert the hose into the connector and press down on the hose until it snaps closed. Keep going until youre done. The cleaning solution will spray into the carpet, and then suck back up again into the dirty water tank. Oct 18, 2020 However, it is always recommended that small children and pets be kept away from the area that is being cleaned until it has been thoroughly dried. Turn the vacuum switch on and see if there is any suction coming from the grey hose. If you are experiencing problems with your Rug Doctor hire machine, our handy troubleshooting guide is here to help. We also cannot guarantee your submission will be featured. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Overall, we think the water tank could definitely be a little bigger, especially considering how much water this machine goes through. If there is no suction coming from either the gray hose or the front of the machine, it is necessary to return the machine to the store where it was originally rented. Once you do get it clean, youre supposed to leave the cap off so the interior can air dry. A Rug Doctor carpet cleaner can't perform miracles, but it can make a significant difference in the appearance of even the dirtiest carpet. Water Pump Kit - Parts & Accessories | Rug Doctor Water Pump Kit Rated 3.33 out of 5 based on 6 customer ratings ( 6 customer reviews) $ 63.67 Add to cart SKU: 12158 Categories: Mighty Pro, Mighty Pro X3, Parts, Wide Track Description Reviews (6) Water Pump Kit for Wide Track, Mighty Pro and Mighty Pro X3 machines Don't forget these! Find a repair shop near you. Firmly pull back the Main Handle to release the handle into the cleaning position. Next, are you holding down the red spray button on the handle continuously? This cookie is set by GDPR Cookie Consent plugin. Rug Doctor Portable Spot Cleaner Not Spraying: Here's Your Solution There is a single pump in the model Mighty Pro and the model X3, while there are two parallel pumps in the Big Track models. Firmly press the button to ensure that it is securely in place. Youll see dirty water coming up through the see-through dome. For the Wide Track model, if the Rug Doctor does not spray at all, both pumps require replacement. Rug Doctor Commercial Mighty Pro X3 Pet Carpet Cleaner Pack. Contact us here! Examine the dome filter on the top of the machine if your carpet is wet but there is no dirty water collected in the white recovery tank as a result of the dampness. Rug Doctor hand tool doesn't work, troubleshooting - YouTube Rug Doctor | Wayfair But opting out of some of these cookies may affect your browsing experience. Move all small furniture off your carpets, and remove small area rugs that dont need cleaning. Don't replace your furniture or area rugs until your carpets are completely dry. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. If your carpet is wet, ple Rug Doctor Troubleshooting: No Suction Rug Doctor. Check to see that the dome filter is properly attached. The hand tool also comes with a caddy that you can clip onto the back of the Rug Doctors handleno screwdriver needed. There is likely a problem in the machine,and you will need to return the machine to the store and exchange it for a different machine to use. The fusible link should connect to the Rug Doctor's black wire. Clean Water Tank holds 1.5 gallons of water. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Do i need to vacuum before carpet cleaning? These cookies will be stored in your browser only with your consent. Rug Doctor's Pro-Deep Motorized Upholstery Tool Head extends the life of upholstery by deodorizing and removing stubborn stains for refreshed surfaces that look like new. If it sprays inconsistently, check the spray nozzles for clogs first. Rug Doctor Pro Deep Commercial Cleaning Machine with Motorized In theory, its supposed to deliver extra cleaning fluid to the area, but the feature isnt designed well in our opinion. The Mighty Pro and the X3 models have one pump , while the Wide Track (WT) model has two identical pumps running in parallel. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. For best operating efficiency and cleaning use of Rug Doctor products is recommended. Machines using a hand tool with a red handle wont need to remove the grey connector; simply test the hand tool against your hand. You may be able to disconnect the spray button wires through the black cutout. Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this Warranty for your Machine acquired for normal household use (commercial and rental use is excluded). Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). This Warranty gives you specific legal rights. If dirty water stops entering the upper tank, the lower tank is empty. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. If it comes loose, youll need to secure the hose. Verify that the braided hose that feeds the cleaning solution to the spray nozzle is in good working order. Is It Safe to Use Rug Doctor Cleaning Products Around Pets and Small Children? We replaced our pump but still does spray. This cookie is set by GDPR Cookie Consent plugin. If you are feeling strong suction, replace the filter inside the clear dome. The Pro-Deep Carpet Cleaner is made from sturdy, high impact materials and features one click, easy-lift clean and dirty water tanks, making filling and emptying easier. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. Having issues with your order? On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. Firstly, Double-check to see that youre pressing the spray trigger. Your source for Rug Doctor Repair service. Bissell ProHeat 2X Revolution Pet Pro: If youre looking for a carpet cleaner that handles pet hair better than the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is one of your best options. Rug Doctor will review all the facts involved and advise you as to recommended procedure. Now try a 5-foot path with the machine. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Limit 5 per customer. The only stains that remained steadfast were the mustard and permanent marker. All we had to do is plug it in, then fill the tank with the cleaning solution (we used the Rug Doctor Oxy-Steam Carpet Cleaning Solution, which you can get as part of a bundle or buy separately) and water. Find a repair shop near you. Fantastic. After carrying out these simple checks, the Rug Doctor machine should work as normal. When you are finished cleaning, open windows or run a fan to speed the drying time. If youre looking for a carpet cleaner that can get deep into medium- to high-pile rugs, the Rug Doctor Deep Carpet Cleaner will certainly get the job done, pulling up dirt you didnt even know was there. This carpet extractors professional grade motor, penetrating brushes and suction power deeply scrubs dirt, grime and other tough stains from high traffic carpeted areas while deodorizing and freshening home and office spaces.

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