1299. To start a return from the UK, follow these steps: Fill out the customer form from your package. Here are 8 tips for writing great reviews. We also offer Creative-Tonies, which allow you to record your own stories or content. I emailed 3 weeks ago and was told it would take up to 4 weeks. Its an investment but definitely worth it! Its a shame because I definitely wouldnt order anything direct. I love the fact I can record stories for them to listen to. I emailed to report a non charging toniebox and got a standard set up reply response. The product is amazing but customer service is non existent. Please turn it on to experience the full capabilities of this site. All you need do is to link the Toniebox once to your WiFi. She is quite clever, for example when Fritzy Fuchs doesn't want to share his tree house at all. Yes, we are already working on many new ideas, so stay tuned! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Shipping worldwide (All orders are shipped from the UK!). WC1V 7EP. tonies Easy to set up & operate. WebTonies have made a emotional at times stressful bedtime routine much better. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Webtonies Contact Us How can we help you? Tonies have made a emotional at times stressful bedtime routine much better. My special needs child relies on her toniebox to drift off to sleep. At the moment, we deliver the tonies Soft Cuddly Friends with audio play to Germany, Austria, Switzerland and the UK.In the UK they are available with an English-language audio play, in Germany, Austria and Switzerland with a German-language audio play. I'd like to ensure we get your refund handled asap and we will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. Great product, the kids and us love itWish I had it when I was younger. Tonies at WHSmith. If your children love stories or music then I highly recommend! The company just sends copy and paste apologies with no real help. WebTo start a return from Ireland, please contact our tonies Support Team via contact form. https://tonies.com/en-gb/referral/Happy Listening :)James - Team tonies. Tonies Just look at the reviews from the app store which is the main way to add new tonies. Great product, the kids and us love itWish I had it when I was younger. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Email us directly.. You don't email back! Bought 1 grandaughter a box and the other loved it so much I bought another for her birthday. Delivery Information. Meet the Toniebox, the clever box of audio fun. It's fantastic to hear that the Tonies fun never stops, and is even being passed on!Make sure you sign up for our referral program to get FREE Tonies to add to the immense collection you already have! It's as simple as placing a tonie on the Toniebox, and the audio begins to play. If was purchased for a Christmas gift so has only been working since late December approx 4 months. Here you will find the right contact person for every need! They both love them and listen to them every night in bed, great gift ideas too. Verification can help ensure real people write reviews about real companies. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Hoppie Rabbit likes to be ahead of the game when it comes to ideas. They then chose a second one to listen too while having a bottle and settling in bed. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Legal notice for Germany, Austria, Switzerland Site owner and contact Boxine GmbH Grafenberger Allee The Toniebox is designed for little listeners to use independently. Find company research, She quickly finds her bearings and discovers the most amazing things. Happy Listening. It is now 4th April and still waiting for my refund. How do I set up my Toniebox? Check out these Best Selling Tonies in stock now! Ive already ordered a second one for my grandson. WebGo to the Royal Mail portal. WebTONIES UK LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, Tonies | WHSmith Happy Parents. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. Get ready for a super duper fun and exciting adventure with the Toniebox as your trusty language companion! Update after leaving a message on their facebook messenger service they couldn't have been more helpful and I am now returning my faulty box for a replacement.So I have updated my review accordingly. Therefore, when selecting, please pay attention to the language version you need. No. Purchased for my daughter's birthday. Although we can't get into a time machine and give you one when you were younger, we're glad we can turn back the years for you with fun nonetheless!Make sure you sign up for our referral program to get FREE Tonies to keep that fun-filled collection growing! This was not relevant to my complaint. I emailed 3 weeks ago and was told it would take up to 4 weeks. The audio play content is downloaded from the Cloud and from then on it can be played with the Soft Cuddly Friend at any time, even without WiFi. Recall of all tonies Blocks products. How do I set up my Toniebox? Our popular characters from the Steiff Soft Cuddly Friends collection become Tonies and tell their most beautiful stories to fall asleep to. So intuitive, a young child can use it all on their own, keeping them enthralled for hours and leaving you to get on with the boring adult stuff. My kiddo was so excited but she never even got to try it. The idea sounds amazing. Find out more about how we are changing the way children listen to audio. They just pop a Tonie on top, Here are 8 tips for writing great reviews. They are safe for children from the age of 0 to play with as they bear the CE marking. Tonies DT. Please do not put them in a tumble dryer or on a radiator. Say goodbye to bright screens, scratched CDs, and complicated controls. Discounts are sent as soon as new Offers are available (The frequency of those discounts may vary but will never be more than once a week.). What is your Return Policy? The box and characters are good quality. We, Yahoo, are part of the Yahoo family of brands. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Brown Thomas Arnotts Limited: tonies achieves revenue growth of 37% in FY 2022 with profitability hitting the tonies SE appoints Dr. Jan Middelhoff as CFO and expands its Management Board. It stopped charging in March, reached out to Tonies and was told to contact their customer services team which I have done 3 times, different references each time and not one response. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Hi Luke :)Thank you, that's such a lovely review, bedtimes are certainly not always easy! Find out more about how we are changing the way children listen to audio. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. My special needs child relies on her toniebox to drift off to sleep. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening!Aisia - Team tonies. Our son is very active & weve struggled to find something for quiet time other than the tv (which we try to avoid all together). Stories ans characters help them to develop their imagination. I returned some boots at the same time and the money was in my account 4 days later with clear communication to say they had firstly received it and then that my refund was in its way. References to confirm are 1728708, 1776131, 1787817. I like the fact its screen free time and stories are so important for children. Our North American version came w a European plug (it even shows a standard US Style plug on the box we got), fairly simply mistake! We bought a Tonies box for our daughter's birthday present. A patch with the red tonies logo shows that it is a Soft Cuddly Friend with an audio play. It has been 5 days, I contacted customer services team today and I was told they can't give further information raised to issue supervisor team. You've rejected analytics cookies. Webtonies Toniebox Starter Set incl 1 Creative Character, Audio and Music Player Speaker for Audiobooks Songs for Kids, Kid's Gifts, Screen-free Early Learning Toys, Wireless Speaker, 7 Hr Battery, Red 4.7 (2,616) 7995 Get it Sunday, 26 Feb FREE Delivery by Amazon More buying choices 49.99 (6 used & new offers) Ages: 3 years and up Hi Sophie :)Thank you so much for your kind review, it's lovely to hear that your son is benefitting so much from this quiet time, and is even able to enjoy some other wonderful activities alongside. It didn't work either. Hi Luke, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. 20% OFF* ALMOST EVERYTHING ENDS TODAY. The magical, musical storybox that brings songs, stories and joy to every moment of the day. Recall of all tonies Blocks products. Plus even relatives are able to get in on the act! It goes against our guidelines to offer incentives for reviews. Take off the Tonie to stop, tap the sides to change tracks and press the ears to control the volume. When you want to hear something different, just change Tonies to jump between audiobooks, music and stories. tonies Company Presentation Company Presentation November 2022 Download Investor Relations Contact Manuel Bsing +4915157846012 ir@tonies.com At We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. I have no issues with routers, phones or computers but this device drives me mad every time. We recommend the Soft Cuddly Friends with audio play and the stories that are played for children from the age of 3 and older. Hi Baturay, thank you for getting in touch. tonies We recommend using the "easy care" washing programme and a washing bag. https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/steiff-plueschtiere-in-reihe-emo.jpg, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/kinder-mit-steiff-kuscheltiere-und-tonie-box-emo.jpg, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/steiff-plueschaffe-auf-tonie-box-emo.png, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/kinder-mit-tonie-box-emo.jpg, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/steiff-tiere-mit-roter-tonie-box-emo.jpg, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/kinder-mit-steiff-tieren-und-tonie-box-loewe-esel-affe.png, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/kinder-mit-steiff-tieren-ente-esel-und-tonie-box.png, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/kinder-mit-steiff-tieren-und-tonie-box.png, tonies Soft Cuddly Friends Hoppie Rabbit with EN audio play, tonies Soft Cuddly Friends Lita Lamb with EN audio play, tonies Soft Cuddly Friends Jimmy Teddy Bear with EN audio play.

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