Executives . 'Don't buy tickets from Viagogo' - a warning from Martin The Most Comprehensive Viagogo Review Online. StubHub also enjoyed partnerships with football clubs including Everton and Spurs. Cookie Notice Aside from the terrible timing, notably it was described as the worst deal ever by Forbes, the merger also attracted attention from British regulators who foresaw, correctly, that it would bestow viagogo a monopoly position in the UK. He used to be a journalist and author, before making the inevitable leap into PR. Is Stubhub Reliable? About this app. Having a well-stocked marketplace is a huge part of what makes a ticket vendor great but its not everything. Viagogo dont force you to register before using their service, which is a great timesaver if you dont intend to use Viagogo often. A spokesperson for Viagogo said it had strict measures in place to ensure the accuracy and compliance of listings and to prevent fraudulent selling, which are audited annually by a third party. When buying your ticket, you are forced into a rather obnoxious queue for about ten minutes, all the while you are inundated with announcements about how many people are trying to get the ticket you are waiting to purchase. DO NOT buy online tickets from #viagogo #southafrica #Nigeria #egypt. You can reach all of these options by clicking on the green search button, without entering any key terms and you will reach their Advanced Search page where you can type in multiple terms to search by. Following the You & Yours broadcast, this registration changed to a bogus address in Madrid and then, days later, Ticketing Expert LTD shifted into a new identity entirely. For now, though, the good stuff. In order to reach their main UK customer service: Contact them through a designated Viagogo email for existing orders: You can also send them a message through your account if you have an issue with your order. they send invalid tickets), they will not be paid. The Viagogo guarantee is that in the unexpected event that you Ryan Glasspiegel on Twitter: "RT @mdotbrown: "So I said if no one is If Sofia Wagner, H.E. Artists whose tickets have appeared on Viagogo under listings placed by GES SL, said they were appalled by the ease with which industrial-scale ticket touting continues unchecked. How can Viagogo get away with charging such big fees? However, this guarantee should not always be taken at face The TM pricing is about what Id expect for a residency at a new igh tech $1.2 billion venue, and are way less than Adeles residency.GA floor 287.88P1 501.35P2 400.21P3 267.88P4 140.13I think those are well within current prices. Most touts aim to turn a profit at high-demand events. of filters such as date, location, timeframe, maximum price/ticket, or specific $2200.00 down the drain. Once you get to the ticket options, Viagogo inundates you with how many tickets are left, their prices and seating locations. Complete Review. Given what had occurred with GES SL, it all appeared highly dubious. Events has since morphed into a new identity and continues to fraudulently list tickets. RT @mdotbrown: "So I said if no one is gonna lose then why are these tickets so expensive? Buyers are protected with McAfee Secure, so that all transactions are protected. Public Service Announcement - NEVER USE @viagogo for tickets. We do not have knowledge that any of our employees has a relationship with this entity and we will investigate any potential breach of our code of conduct, it added. Question: After prices for flights spiked last year when everyone started traveling again, I thought things would eventually start to drop back down. Viagogo offers multiple currency conversions which makes it easy to convert the prices on the site into your own currency. The idiots had landed.]. A few days later, and, taking things full circle, the Ryan & Jacob Corporation has now apparently relocated to Alcala 150, Madrid, 28008 pretty much the same address as GES SL. No problem though\u2026.I already had the proof.". So, there is no incentive for anyone to sell to you without "Viagogo is a criminal company who have STOLE $600 From us. This makes Viagogo a great option if you are trying to buy internationally from countries such as Australia, Hong Kong or Singapore. A quick look through Viagogo (a secondary seller) reveals some eye-watering prices. So, add that to your budget ahead of time to avoid being blindsided at the time of payment, make sure you notice the fees at the checkout phase as well. However, there are limits to our powers, and we are not able to investigate allegations of matters such as serious criminal fraud, which would be a matter for the Police.. They also provide important information on each ticket listing, but what you need to pay attention to is the different delivery methods. \r\nAlgu\u00e9m precisa dar limites a esse abuso. We are also seeing increased demand. Is Viagogo a scam? - Holiday Travel Forum - Tripadvisor I believed I was paying 390 for five tickets and was constantly under pressure on the site with countdown clocks. Ticket resale website Viagogo that has come under fire for a lack of transparency. So, plan ahead and get your tickets early. Unfortunately, many customers have noted that Viagogo have went back on their guarantee at points, leaving them high and dry. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); This site uses Akismet to reduce spam. I am a student and need it to pay my rent. This is not to say that you will be charged in your own currency, as usual, they charge the original listing price that was set by the seller, but you will know what that translates to in your currency. However, it has still failed to respond to the CMAs demands that it identify sellers, make clear the face value of tickets and warn customers that some venues do not accept tickets from secondary ticket websites. ", "Estou me sentindo ROUBADA!\r\nJ\u00e1 fiz reclama\u00e7\u00e3o na defesa do consumidor de Portugal!\r\nOnde est\u00e1 o livro de reclama\u00e7\u00f5es eletr\u00f4nico de voc\u00eas? See our Cheap Tickets guide for what to watch out for when buying cheap theatre, sport and gig tickets. As long as those sellers keep operating, the tree looks to be blossoming. No part of this site may be reproduced without our written permission. Most of StubHub UKs suppliers (ie high volume ticket touts) have deserted the platform too. We also believe that other fake sellers continue to operate across the platform. Why Airline Tickets Are Still So Expensive and Likely to Remain That Way Then I was notified that the issue was sent to relevant department to resolve. is looking to sell it for more money. Viagogo for a good part of the past 10 years has been the largest and most secure marketplace worldwide, but unfortunately, in recent years there is a change in the sentiment towards them. From the reviews of Viagogo, their customer service is something that definitely needs to be improved. Here are six things to know about the Emerald City gem of the Pacific Northwest. Eventually, the higher prices will take a bite out of demand. The Advertising Standards Authority (ASA . At the same time, their recent controversies and complaints from customers have been on the rise, their sale tactics have been highly criticized and you might want to check more options when you consider buying your tickets through viagogo at this point in time. I haven even read that a Baron is associated with this company he really must be having a great laugh at us easy prey. Stubhub Are They Safe? on Twitter: "Man, I wish @GSCinemas would give us a breakdown of I really want to go to this show. You can also use Viagogos predetermined Top Events which are based We only compare tickets from safe, trusted and fully verified ticket websites. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Nobody deserves to profit from concerts other than the musicians, crew, promoters, bar staff, and all who work on the events, and a ticket should only ever be worth the price printed on it., Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. 1st time at F1 - denied entry for fraudulent tickets. * One or more of these files was not uploaded due to an invalid file type. I strongly suspect that this context explains viagogos dogged support of phantom sellers like the Ryan & Jacob Corporation. Such deals have rising concerns regarding the role of the secondary market and the involvement of official ticket outlets channelling tickets to the resale market. Viagogo promises that all tickets sold will arrive on time for the event and they will resolve any issues. Is it doable to leave the airport and go sightseeing? Its no longer uncommon to see a one-way business class seat on an airline like Delta go for a shocking half-million points. Each week, the podcast looks at something from the alt-rock universe, from artist profiles to various thematic explorations. It's often possible to find round-trip pricing as low as $300, such as this trip from May 7-11. something that you must take into account if for the unfortunate case that However, rather than an international ticket touting ring, he was greeted by two confused and unsuspecting pensioners neither of whom knew anything about secondary ticketing or viagogo. Two test purchases confirmed what we suspected. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Assuming remote work, teleconferencing innovations and other professional trends hold, and business travel doesnt return to its 2019 highs, this should eventually end up leading to lower prices. Your email address will not be published. The pattern of these listings combined with evidence from test purchases, indicate Viagogo may be complicit in a multimillion-pound global fraud, said Adam Webb of FanFair Alliance, a music industry group backed by managers of artists such as Arctic Monkeys and One Direction. Our Concert which finally happened last year was cancelled twice and despite numerous emails phone calls to the company for refund they refused to refund our tickets and stated the concert was postponed. This review hopes to offer an impartial spotlight on the largest online ticket marketplace, so that you can stay informed with the best vendors available. I'm guessing these teams were the round file because I received no response from anyone. What's the best way to explore a new city on the day you arrive? Responding to Sharis allegations, a viagogo spokesperson claimed Sofia Wagner, H.E. Lets face it, if viagogo were a tiny High Street business, they would have been closed down yesterday. There are many ticket reselling platforms out there, most of them with guarantees and some form of customer support, but they have varying levels of quality. If the date of your event is too near, it may not allow secure delivery When Your Event is Canceled or Postponed Airlines idled large portions of their fleets because travel demand was so lackluster during the pandemic that they weren't needed. (I recently priced a ticket to Rome for June and got sticker shock when it came in at $2000for coach!). Thankfully, Viagogo has a thriving marketplace that allows for some relatively competitive prices on their tickets. Here's where our staff is dreaming of going in 2023. do have an issue with tickets that were purchased on Viagogo, you will receive Ticket reselling services like Viagogo, Get Me In and StubHub . The Royal Albert Hall says that the shows promoter allocated tickets in PRs row to Amazon, as it was a legitimate agency for the show. One of the biggest online ticket sellers is Viagogo and in the following article, we will address all of the pros, cons of using their site, and address questions such as: what is Viagogo, how does it work, is it safe to use, what to look for when buying tickets on their platform, how to contact them after you purchased tickets, and much more. And who is Sofia Wagner? Why are summer airfares so high? - Lonely Planet All the elements come into play when selecting the best time to visit Grand Canyon National Park. Unfortunately, the good stuff seems to stops here for Viagogo. As a resale aggregator, prices may be higher than face value. Can we ever expect flight prices to lower to what they were before the pandemic? As a result of this, their guarantee should definitely be taken with a pinch of salt. The original currency will be displayed at the checkout page right before the payment. Viagogo now claimed it was called the Ryan & Jacob Corporation, and based on 6th Avenue in New York. The Most Comprehensive Review Online. The consent submitted will only be used for data processing originating from this website. What are the common Viagogo reviews & Opinions online? So, when you do purchase your tickets, you can rest assured that its via a secure payment system that you can count on. You can use their site in multiple languages according The seats are automatically confirmed when purchased, For one, there's a lack of planes. Without tickets from the likes of Ryan & Jacob, Sofia, H.E Events, GES SL and all their other phantom sellers, viagogos tree would look shorn of leaves. you indeed encountered problems while trying to enter the event and that you Out of my concern, I emailed Viagogo and this was their response: Sellers on viagogo are only paid for their tickets after the buyer has successfully gained entry to the event. The Foo Fighters announce their first gigs without Taylor Hawkins. Prefer this to be honest. Just like GES SL, these activities appeared to constitute industrial-scale fraud, and also implicated viagogo in multiple breaches of consumer protection laws and the terms of their court order. The Derby was held on May 7, 2022. Make sure the email isn't sent to your spam folder. The ticket resale website Viagogo has been accused of advertising non-existent gig tickets on behalf of an employee of its sister company StubHub, prompting calls for regulatory and criminal investigations. Asia and Oceania flights are even more expensive, at $1,784 and $1,717 respectively, according to Hopper. Getting tickets for a sold-out concert is a difficult task without turning to ticket touts outside of a venue on the night itself. People tend to have a few concerns about the safety of using ticket vendors. For example, there are e-tickets options that can be delivered to you via email for easy delivery, but not for the other options. We were able to purchase tickets directly from Churchill Downs.\r\nThey only refunded my money after I issued a dispute with my bank. A flight to Las Vegas or Kansas City doesnt normally cost $700800, but we are routinely seeing prices like that these days. Shortly afterwards, event organisers received orders for the same quantities, in Walkers name. We only partner with safe websites so that you can be guaranteed tickets. My best advice to consumers is to use any miles or points they have been hoarding during the pandemic. Viagogo considers themselves to be the safest and up. Naturally placement is worse. The CMA, in particular, have been provided with extensive evidence of large-scale fraud, theyve witnessed test purchases where fraud was openly committed, as well as what appear to be overt breaches of the law. And now, no General Onsale, So, about Rufus Taylor joining the Foo Fighters. Help future customers by talking about customer service, price, delivery, returns & refunds. 6 Total Score. ? Compare Seats and Options. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. The Points Guy publishes flight deals every day including several for sub-$500 flights to Europe. You can always check all the available options on Seatpick for the desired event and find more options and other recommended sites. Can I Get a Refund from Viagogo? - GetHuman great option for people who know what they are looking for as well as people Reviving such a diminished brand will require significant investment from its new owners. Having raised this issue specifically with the CMA back in January, FanFair will now write to [the chief executive of the watchdog] Andrea Coscelli and his enforcement again urging immediate action. The ticket price is then paid t. Even . They dont last long these days. Like, why did viagogo allow their biggest global supplier to change identity four times in the space of a week? !\r\nI emailed approx 30 times with multiple screenshots from the emails received from viagogo and from my viagogo account - which they have now deleted from my account. Tickets for U2's Sphere shows in Las Vegas are expensive April 27, 2023 Alan Cross 1 Comment Las Vegas, MSG, Sphere, Tickets, U2 U2 has announced 12 shows at the new MSG Sphere at The. Simple Ways to Contact Viagogo: 9 Steps (with Pictures) - WikiHow However, we believe the bulk of funding actually came from a complex of loans, and two VC funds: Bessemer Venture Partners and Madrone Capital Partners. In other words, they are almost exclusively targeting grassroots shows that havent sold out and where ticket touting is unlikely to be a problem. Events and Ticketing Expert LTD were all bona fida sellers with a good track recordincluding successfully fulfilling orders. The spokesperson then added, we take allegations of the misuse of our platform very seriously and take action to remove listings if necessary.. The problem with places like Viagogo is that say your tickets were originally purchased from GigsandTours, you aren't their customer so they can't help you with any issues. If we were to look instead just at one-way tickets departing on May 7, we'd see that they cost $150, or exactly half as much as the round-trip. A rise in Viagogo complaints from unhappy customers complaining about the difficulty of reaching the customer support and the site failing to uphold their own ticket guarantee has been prominent. they send invalid tickets), they will not be paid.In addition, we register payment information for all sellers and are able to charge a fine if issues arise with their tickets. Privacy Policy. Until recently, the final cost price of a ticket, including Viagogos fees, did not appear until the completion stages when customers were about to pay resulting in some overlooking the total. Problem is these are mobile tickets and whilst there is an option to transfer the tickets to someone else on the ticketmaster app, viagogo won't give me the buyers details. In April the Competition and Markets Authority (CMA) threatened it with legal action for. I guess I am a victim of its hard sell as the site reminds customers tickets are selling fast. . Reg Walker, a ticketing expert and security consultant atthe Iridium Consultancy, carried out test purchases, placing orders for tickets on Viagogo. However, there has been a great deal of criticism directed towards Viagogo as of late. Look for e-tickets and instant download tickets, these tickets will usually be delivered early on, in the more details on the tickets that are listed the better, look for Row details, special notes these are good indications that the tickets are already in possession of the seller and are ready to be shipped. And, the tickets are not the It appears a member of the public purchased them and then resold on Viagogo, it says. Relisting your ticket is free of charge if you originally purchased them from the site. I have reported your fraud. TL;DR - Bought standing section tickets on Viagogo. I also predict airfares will eventually return to about where they were before the pandemic. However, Viagogo has not currently said it will make changes the CMA considers necessary, and the CMA has notified it that it will face court action unless it commits to addressing concerns. I would never have bought them at that price. This subreddit is devoted to the band Slipknot. Founded in 2006, the platform is still one of the most popular sites for exchanging and reselling tickets for a wide variety of events. Lets take the loading page: This could have been useful information to a buyer, but at the same time, this information is purposely used to invoke fear that tickets are selling out and pressure a customer into making a purchase. Their buying experience has been criticized as misleading at times. Youll be glad to know that it is a relatively painless process to find your tickets on Viagogo, thanks to a host of search features on their site. Compounding this is the fact that, in the UK at least, the business of ticket touting is getting much tougher. It has ordered Viagogo to sell StubHubs international business, including the Spanish operation at the centre of fraud allegations, to satisfy competition concerns. So there are still ways to save. their tickets. Long story short, Viagogo is legit. Viagogo is a supposed ticket retailer; however, their values are set in money and not in people. Then, on Monday August 16th, two investigations drawn from FanFairs evidence were made public. customers not getting any refund at all. You will be completely unaware of these handling fees until the checkout stage, so if you arent looking you might just miss it. I think once the peak summer demand is tapped out, you will see a lot of deals and opportunities for discounts in what we call shoulder season. This is always a cheaper time to travel but I think this year it will become even more of a bargain. I resold concert tickets and Viagogo is insisting it paid me - but I I'm starting to feel like you know you ripped me off and don't want to talk to me. StubHub International is a complete mess, and youd have to be an idiot to buy it. All rights reserved. The assured us that the tickets had been released several weeks earlier. Why are Viagogo tickets so expensive? Peter Hunter and David Smith were jailed in 2020 after being found guilty of four counts of fraud including one related to speculative selling, following a 2016 Guardian investigation. There were still seats in the far back, but they're also expensive, and I really wanted to be in the front standing section. So the overall value of the tickets are governed by the marketplace that they are being sold on. Viagogo is undoubtedly the largest global What does it mean for travelers? Made at least 30 phone calls to Viagogo and their response was that I would get the tickets in time for the event. It is quick and easy to get what you want, but you should remember that the service or booking fees will be applied. Don't buy tickets from Viagogo, minister warns - BBC News From painstaking research, it appeared that these 3 sellers were responsible for an astonishing percentage of viagogos total inventory. We asked our friend Clint Henderson at The Points Guy (a sister company to Lonely Planet) to give us his take on where post-pandemic airfares stand. 3- J'ai pay 76 pour chaque ticket et reu des tickets d'une valeur individuelle de 50. The ticket is genuine, but it's also been sold to a bunch of other people, and only one person can get into the venue. Another helpful tool that helps you search for tickets on the site is their easy to use search bars, where you can search for tickets by a specific event, team name, performer name, city and venue name. Pop-ups, notifications in giant red letters and queueing systems to keep you waiting have all been implemented to convince you to buy from them. Something GES SL appeared to be doing systematically . We all got a bit spoiled with cheap flights. Aren't Kpop fans taken advantage of enough in Malaysia??? We do everything in our power to prevent tickets from being bought for resale, and are very clear fans should avoid firms like Viagogo. Amazon ceased operating as a ticket agency in March. More demand for fewer seats is the classic formula for increasing prices. There arent enough planes or pilots. Fast forward to July 2021, however, and yet more viagogo phantoms appeared. There are a few ways to reach Viagogo, and the contact information can vary between each local site. -Skip the queue - buy your tickets in just two taps. I've just moved here and decided that I'll take the opportunity to go see them live. According to the aviation analyst, the ripple effect comes down to the fact that capacity or supply isn't fully restored yet and is not keeping up with demand. StubHub said it did not sell tickets speculatively and has no relationship with a company called Global Experience Solutions. Yeah, the other comment is right. It's not that I walked across the street to Churchill Downs. Planes are filling up and tickets are very expensive - CNN Last month, so-called "secondary ticketing" platform viagogo removed an estimated 1m+ of fake and fraudulent tickets from its UK website mostly for large outdoor festivals such as Reading,. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. Touts who use this tactic advertise tickets they do not yet have, wait for a buyer to order them, before seeking to procure some from the concert organiser. You should also pay attention to the ticket restrictions such as Limited or restricted view which indicates that the view for that specific ticket will be obstructed. Domestic flights remain high, too. *******************************************************************. Once you manage to pass this loading page, you will see some more scare tactics and somewhat of an unorganized page. Then, on August 16th, the CMA published a new report recommending even tighter controls on ticket resale, including a strict limit on how many tickets an individual can resell. In addition to their poor customer service, it is also to be wary of their high hidden fees . Is Viagogo Reliable? The Most Comprehensive Viagogo Review - SeatPick The resale ticket market for live events is a

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