Request tracking information for any orders you make and dont forget to check that the order has been shipped before you send it out. Yesterday I had a message pop up asking for my date of birth. I had this happen to me a long time ago because a buyer did not receive their item and I did not respond to the Depop email in time. However, there are some rules you may have skipped over that caused you to be banned. Read on to find out what you should and should not do to keep your reselling business safe. Dont give up just yet. Dont Give Up if You Got Your Account SuspendedFile an Appeal Using DoNotPay! DoNotPay can write a strong demand letter on your behalf to get you unbanned. But if you need to delete your Depop account maybe you want to start a new shop, or curb your thrifting habits you can do so in a few steps. "We will continue to remind our community about the importance of account security and updating their passwords.". Ive stated opening the case means I didnt get the item and it wouldve been solved if you just sent me the item, Ive gave him opportunity to ship it before I escalate but he keeps sending the same offer trying to refund me a partial amount saying he should keep a fee for his time packaging the item. She can be reached at, NOW WATCH: Why groundhogs are hard to get rid of, What is Depop? Step 1: Gather information. Finally, Depop states that all sellers should foster an inclusive and respectful environment and not promote discrimination of any kind. License Revocation and Suspension | Department of Transportation Here are the most popular ones: If you're still waiting for the staff of Depop to get back to you, it's time to hang up the phone or get out of the internet chat queue. the item tracks as delivered and vinted release the funds. After trying for 2 days, i finally can get back my account. Depop has a relatively small admin team and it may take some time for them to address a hacked account, even after you file a support ticket. Going through PayPal . 3. Therefore, it is recommended not to attempt to sell fake items on Depop. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. DoNotPay will do the paperwork for you. Here are just a few of the many other services we offer that might be helpful to you now or later. The first step is to change your password. Its important to note that once your identity has been verified, any items you list may be subject to additional checks, which may further delay the publishing process. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. If you: Following these simple rules will help prevent your account from being banned. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Be aware of scams and take the time to check the identity of buyers before engaging in any transactions. By changing your password, the hacker won't be able to get back in. Please read rules before posting. Whether you are typically buying or selling, it can be devastating when your Depop account is hacked. only pay through the app :) Back up and running again! Now that the suspended account debacle is taken care of, there are probably other things that you need help with. Eventually gave the account back, again with no message to let her know, but had had taken all the credit that was in the account and refunded items she had sold and sent to people. Complete the form, specifying the issue you want to report and giving as much detail as possible. If the service is running normally, then you should try clearing your browsers cache and cookies. These steps apply to Personal accounts. We understand how frustrating and trouble it can be when you suddenly lose access to your account. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old account to make a new one. I recently bought something off of depop through PayPal for a good bit of money. Aug 21, 2014 Are you a UK iPhone #Depop user? First, locate the email notification with regard to the suspension and check for the following information: If you believe there was an error, you can contact Depop's help center to have the account suspension overturned. DoNotPay can help you quickly appeal the suspension . Click Yes or No below. It also automatically delists items across platforms once they get sold on another, so you can avoid selling a single item at once on multiple marketplaces. Can you unsuspend a depop account? : r/Depop - Reddit So it led me to believe I wont be getting the item and could be getting scammed so I opened a case and the seller is trying to partial refund me even though theyre the ones who hasnt made effort to ship the item and after arguing with them I asked for my money back or item and Ive got non. You'll need to tell them your. Can I sue the app depop for deleting my account? Sit back and relax while we do the work. We can take direct action even while your support ticket is waiting in the queue. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Can I still get a refund if seller deletes their PayPal account Depop is an online shopping app for iOS and Android that allows its users to buy and sell clothing, accessories, and other items from one another. Be sure to include your username in the message, along with your request to delete the account. You can delete a Depop account by emailing the company with a deletion request. Complete your orders and upload tracking information. Most banks and credit card companies have fraud policies that will cancel transactions and refund accounts if you report a hacked card quickly. If the hacker hasn't changed your account email address yet, this will work. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Who else would it be after all these years? Skipping over these terms is not a good idea, as these are the rules you have to follow in order to use the program. For example, we do not allow adult content, nudity, weapons, alcohol or tobacco to be listed on Depop. First, locate the email notification with regard to the suspension and check for the following information: Any indication of a future date when the suspension will be lifted The reason for suspension Instructions from Depop on how you should proceed please don't mention bank transfers in my dms! But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. By changing your password, the hacker won't be able to get back in. If you paid through PayPal, go to PayPal to start a dispute Used Depop Payments or Klarna? Please read rules before posting. 19 January 2021 Amelia Strike 21-year-old Amelia's Depop account was hacked by a fraudster By Lora Jones Business reporter, BBC News When Amelia Strike, 21, was logged out of her Depop social. To open a dispute: 1.Log in to your PayPal account. Depop's prohibited items include adult-only materials and images, advertisements, alcohol, animals- domestic or wild), counterfeit currency and stamps, plus much more. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. If you want to recover your account but don't know where to start, DoNotPay has you covered in 4 easy steps: Did the hacker try to steal any other accounts using the same password? Please note, the Depop team won't delete your account if you have any open disputes connected to it. #gowild 3 2 7 This means that you will not be asked to provide a phone number when you register, which makes the process much easier and more convenient. And so, with enough knowledge that will keep your account from getting suspended, you can focus on doing other things that will help grow your business. If Depop requires more information than they would require if you used a credit or debit card directly, it may be a red flag that the site isnt secure. Can pre-loved clothes make fast fashion sustainable? Scan this QR code to download the app now. Once processed, you should receive an email from the Depop team confirming that your account has been deleted. After getting in touch with depop support, they tell me since the account that was previously linked to my phone had been suspended before (30 day suspension) and I created a new account, AFTER the old one was unbanned . Everything you need to know before buying or selling on the handmade and vintage e-commerce platform for independent creators, What is Poshmark? Here's what you need to know about the clothing marketplace platform, What is Etsy? It's such a widespread problem now.". She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. 4. Answer a few questions related to your banned account. Here are a few violations that result in banned accounts with Depop: Depop emails their clientele with a notice of violation and suspension, so best to keep your email up to date to receive any notifications. I tried everything to get back my account. Here are some issues that you might need assistance with: If you need to free your hands from tasks or you just need some sound advice, sign up with DoNotPay today for quick and guaranteed solutions. If your depop account gets banned can you ever get back on Depop Privacy Policy. Can I get my suspended Depop account back? - remodelormove.com Accounts are suspended all the time on various platforms due to user behavior, prohibited actions, and sometimes even admin errors. If you think Depop is asking for this information inappropriately, you should absolutely not provide it and instead contact their customer service team to inquire further. Theyll be able to provide you with more specific guidance and advice. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. You need to resolve allconflicts with other users before requesting deletion. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_26',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_27',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0_1');.leader-4-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Overall, Depop does strive to provide a safe marketplace for buyers but it is still important to do your research before purchasing an item. The Twitter support email said my account was reinstated under "new criteria". A menu will appear with an option to Report user. If you're still not happy with the result, you can escalate the dispute into a claim. By: Author Olin Wade (Remodel or Move Stuff). I am far above the age requirement, btw. Depop used to be a great place to be. Hint: Try an acronym that is fun and easy to remember instead of a word or phrase. These rules may vary depending on your country of residence, but generally, they include not selling counterfeit or illegal items, ensuring all items are labeled accurately and not misleading customers, not engaging in spammy or deceptive practices, and being transparent about the products being sold. Depop Reviews - 209 Reviews of Depop.com | Sitejabber If you want to report a seller on Depop, you can do so using the following steps: 1. Visit OneShop to learn more, or directly sign-up here to start your 7-day free trial. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-175{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Depops Customer Support team will review your appeal and decide whether or not to reinstate your account. Hes sending me the same offer saying I chose to cancel the order when I opened the case and its his shop policy for no refund or returns. Depop suspended my partners account with no warning and didn't reply to her messages, from multiple channels, asking why it was suspended. Hannahb_x. DOQ (@doqholliday) April 30, 2023 Depop Account Suspended: Everything You Should Know to Avoid This. When raising an issue, you can request tracking information or ask for a refund. You can get a full list of rules from the terms and conditions page. People don't often need to delete their Depop accounts the most common reason this happens is that a user wants to start a new label or shop that they don't want associated with their previous account. com/ where they can search for answers to their questions in the FAQs, or submit a ticket to have their issue addressed as soon as possible. You can track sales, set goals, and do things effortlessly in-app like order shipping supplies, print shipping labels, schedule package pickups, look up an item's registered ID to see what brand the item is, and more. Share your photos and videos with others to prove the truth of your words. Depop will review your report and take any necessary action. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Additionally, you may be experiencing a temporary issue with the site due to an outage or heavy traffic. Depop - Customer services/security issues. If a resolution cannot be reached between all parties, the case may be escalated for legal action. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Where is the first save point in Bloodborne? Take charge and solicit DoNotPays quick assistance in getting your suspended account reinstated. In the meantime, notify your bank so that no purchases can be made on your connected cards. With the perfect combination of selling strategies and compliance with the platforms' rules, you should be able to generate conversions, earn profits, and can eventually get loyal customers. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_3',155,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0_1');.medrectangle-4-multi-155{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}In any case, if youre having trouble getting your suspended account back, you should contact the Depop Support team directly. They want a photo of my ID which I am not comfortable sending them. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". Account may have been breached and Subsequently permanently suspended, any way I can get it back? DoNotPay will alert you when you receive a response from Depop. "The fact that this has been going on for monthsis unacceptable. Today I was reinstated. If your Depop account has been blocked, youll need to contact the Depop team in order to rectify the issue. What size SIM card does the Droid Turbo use? They can then reverse recent charges and deny further purchases that the hacker tries to make on your account to keep your finances safe. Enter the information associated with your account, such as your username. What if you can't log into your Depop account because the hacker has already changed your recovery email and password? Additionally, users who are suspected of using fake or stolen payment information or engaging in fraudulent behavior may be permanently banned from using the platform. This includes activity which may be harmful toward minors and/or is not appropriate for our younger users. How does he deserve a fee when hes not giving me the item and wasting my time and chances to get the same item elsewhere as he isnt giving it me. Log in - Depop Getting your Depop account suspended is bad for business. The Depop team may investigate the circumstances that led to the users violation and may contact the user in order to resolve the situation. A ban is normally forever unless Depop messed up. Its also possible that a bug or an issue with your device is preventing you from logging intry using a different device, such as a computer, to access your account. I can't even confirm if my account has been suspended or not because I never received an email confirming my suspension or what it was for, which I received last time (referencing external payment services). Reset your password, or follow these steps: Open the Depop app Tap Login > Forgot Password Enter your email address > Reset my password You'll receive an email from Depop shortly. Their communication has been good but they seem unwilling to make an exception for a good customer, I feel very unappreciated. If this doesnt work, its possible that your account was suspended or deactivated by Depop. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'remodelormove_com-leader-3','ezslot_24',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');Yes, Depop does check authenticity of the items listed on its platform. I recently bought something off of depop through PayPal for a good bit of money. When responding to messages, check to make sure its really from the buyer and not a scammer. Depending on the method of verification chosen, it may take up to 5-7 business days to receive a response. Is climate change killing Australian wine? Their username. Umbrella | Depop Please read rules before posting. Additionally, customers can go to Depops Help Center at https://help. Go to the profile of the seller you want to report. Depop has two main points of contact for support. If you still have access to your hacked Depop account, but a hacker has clearly been taking actions, secure your account! If you have a Business account, please log in to see the steps that apply to you. Depop Account SuspendedLearn How To Get It Back - DoNotPay That is why keeping your account safe and away from getting in trouble should always be your top priority. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I'm locked out of my account - Depop help GB I email them and no response. Depop on Twitter If youre still unable to log into your account despite all of these steps, then you should contact Depops customer service for further help. For some users, trust in the company has been dented. Depop does not allow any content or behaviour that puts our community at risk. Selling fake items on Depop may result in a range of consequences, including but not limited to, the blocking of a Depop account, removal of listings and even legal action taken against a Depop user. Ive waited over a week for the item to be shipped and going back and forth with the seller saying theyll tell me when theyve done it and they never have. Anyone proven to go against these policies is at risk of getting their account suspended, or worse, banned. Scan this QR code to download the app now. Send a Direct Message: You can send a direct message to the Depop Support Team via the Depop app for a fast response.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_9',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. 2. You can also read our User Agreement for more information on other holds and reserves we may place on your account. Log in to your DoNotPay account and locate the Unban My Account product. . No, you should not give your Social Security Number (SSN) to Depop. hey guys! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Issue full and partial refunds. But when Ms Strike logged back in, she was shocked by what she found. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. Can anyone give me any advice regarding this? Ex: "It's so fashionable to have great password security" becomes "i5f2hgP$". depop account suspended - spiritualemergence.org.au Depop Reviews | Read Customer Service Reviews of depop.com | 2 of 259 Depop's community guidelines are straightforward. She immediately used her brother's Depop account to comment on the offending post and contact the app. Privacy is a priority for Depop, however, the company does not store or view SSNs. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_32',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_33',166,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0_1');.narrow-sky-1-multi-166{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Sellers on Depop should take precautions to protect their income and avoid being scammed. It also helps people clean out their closets and make a little bit of money, or start their own independent fashion lines. It is important to note that unless PayPal suffers a financial loss from the underage users actions, they may not pursue any further action. "Depop Scam So A opens up a depop shop to sell all of her old and unworn clothes one day, someone on twitter tweets at her, attempting to get her attention" First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. If you are sure that you are inputting the correct login information and that your account has not been suspended by Depop, then you should start by checking the status of Depops service to make sure that the site is operating properly. To get in touch with a Depop support representative directly, start a live chat with them through the Help Center page or email them at [emailprotected] com. All Depop accounts are also subject to the rules of the Terms & Conditions, so you must not use multiple accounts to break any laws, regulations or policies. Remember, having a good track record as a seller in the marketplace of your choice is essential. Your best option will be to do it through DoNotPay. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services.
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