Apologizing can repair the damage caused by a long wait time. honestlysincerely But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. please excuse. ) Apologizesorrythe waitI apologize for the wait.keep (waiting, "I'm so sorry for the wait" is a usual and common phrase in those type of situations. 2. While it doesnt strictly use sorry to apologize, we can instead thank them for taking the time out to wait for us. Again, were very sorry that it took so long for us to get to the bottom of this. Im so sorry its taken me so long to reply to your email. Ive gathered all of the information for you now, so you can look into it to your hearts content. Note that including a deadline (also phrased as a question) in the original correspondence can help the recipient prioritize their work and possibly avoid the need for a follow-up. I was furious! Explain you're busy Show you care Delivering bad news Apologize in advance Don't apologize "Apologies for the Late Reply; I've Been Busy With X" Today more than 1001 people got their English checked. }; , 1. This article will explore some better synonyms in formal emails. long wait , If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Firstly, of course, I would like to apologize for keeping you waiting so long. I wasnt sure how to go about finding the correct sources to give to you. . tag.parentNode.insertBefore(s, tag); - I appreciate you sticking with us through these trying times. What Do You Call Someone Who Has the Same Birthday as You? If you took a long time to email someone, you have to admit that and say sorry for the late response to some degree. Apologies for only just getting back to you. Continue with Recommended Cookies. In the first apology, I use the adverb 'sincerely' to mean 'honestly and without pretending or lying', and I also use the word 'wait' in its noun form. I hope you didnt mind the wait. 1. Sorry To Keep You Waiting or Sorry for keeping you waiting? It is a formal choice that shows you are appreciative of them. Checks and balances in a 3 branch market economy. I am now able to discuss this matter further with you. Apologies for only just getting back to you is appropriate when you have spent a long time looking for an answer. If we didn't meet your expectations, we'd really like to know more. Sorry for having kept you waiting. Want more FREE revisions? However, it depends, and I recognize that this viewpoint avoids the literal question of what to replace those two words with. Why is it shorter than a normal address? Ping you. x. Usually customers appreciate it when they receive an apology. Checking Irreducibility to a Polynomial with Non-constant Degree over Integer. Maybe some of these examples will help you to understand how it works: So sorry for the late response is a synonym for the previous section. "Sorry that you had to wait so long." has additional information.". Please reply as soon as you receive this message. There are plenty of different ways we can say this in an email. Here it is now, though. Addendum: To clarify, I'm interested in both cases when we directly pay for the service requested and when we don't. I had you in my mind while I was looking for the answers. Sorry for the delay Dear [name], First, I just want to say I apologize for being so late in getting back to you. ", Thank you so much. I question the goals of saying "sorry to bug you," are you paying for this service? There are many ways to say this, but first always an apology! Based on the context, I would phrase things completely differently, and use other words to acknowledge the progress that has happened or is needed. #2. Oh, Im so sorry! First, I just want to say I apologize for being so late in getting back to you. I'm sorry to have kept you waiting. We are sorry about the wait. Opening-conversation for requesting a service over the phone. As for "Sorry to have you keep waiting. Fresh content for your texts, so you can be more professional. Polite, clear, to the point! Hope you werent kept waiting too long is a good way of showing that youre sorry about the wait. Ive gathered all of the information for you now, so you can look into it to your hearts content. Please see below my previous response. I love it! We do not mean to be burdensome, but we are still having issues with But if youre responding to an email two or three days later, or after a recognized holiday, does that warrant an apology? Now, lets look at a few different scenarios to see how that communication comes together. Here are three email apology samples that illustrate how to say sorry at work in several everyday situations you may experience. If you want to use this structure, I'd say to just go for "have + (verb)" instead. You may know right away you dont want to do it, and its easy to put off responding for fear of how theyll react. To "keep . I love your idea and have attached more information about how I think I can help. Im also happy to get on a phone call to discuss. While its best practice to respond right away and let them know youll get back to them soon, sometimes we forget to send that courtesy note. The recipient will certainly appreciate you sending them this because they have been waiting around for an email from you for a while. Make it better. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. keeping you waiting. Its polite in a business email to include this if youve made someone wait too long. This time, instead of sorry, apologies is used, which some people believe to be a more formal synonym. I think this answer has the right balance between extremes of sounding too subservient and sounding too blunt. I am sorry sorry to have kept you waiting or I am sorry for having kept you waiting? Apologies for the delay and sorry to keep you waiting are both effective. You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. It works because it shows that there was always an intention to reply to them, but you made a mistake and did not actually send the email. Apology email to client. w.addEventListener("load", loader, false); Remember to use a valid email address. I am frustrated, and find I need to bring this up with you again. Sorry To Keep You Waiting 371,000 results on the web Some examples from the web: Mrs. Welter, sorry to keep you waiting. Thanks @Wesley. 1. s.src = "https://cdn.iubenda.com/iubenda.js"; Sorry for keeping you waiting works well and is a close synonym to sorry to keep you waiting. The two phrases are nearly identical, and it mainly comes down to a style choice to determine which one is better suited to you. But Ill let you know if anything changes. There were a few things that I needed to do first before sending you the files. sorry for the inconvenience. Using didnt here implies that the wait is over. Also, the final section covers more about sorry to keep you waiting. It will explain whether its correct and appropriate in professional emails. Sorry to keep you waiting, but [something] - is what you should use when you're telling somebody that they'll have to wait a bit longer. This is by far the best answer - it's completely lacking in rudeness, and isn't overly flowery or long-winded. However, something may have come up that prevented us from doing so. The consent submitted will only be used for data processing originating from this website. If you didnt expect something to take as long as it did to complete on your end, took so long is a good way to show that. Artificial intelligence still cannot do this ! Sorry to have made you wait. An example of data being processed may be a unique identifier stored in a cookie. I hope you appreciate the attached file finally being ready for you. estimated time: 30 minutes,directly in your inbox. Using "thank you" rather than "I'm sorry" is a positive way to write an apology. Thank you very much for the opportunity. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. I really appreciate you being patient with me while I figured this out. Sorry to keep you waiting works when you have made someone wait for longer than you originally intended. Talk about this later. Is there anything I can do to make it up to you now that everything is sorted? Qualified Editors Native English experts for UK or US English. Im sorry about the wait. . Sorry to keep you waiting or Sorry for keeping you waiting ? We and our partners use cookies to Store and/or access information on a device. sorry for the holdup. Your feedback helps us improve our service. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? How to Apologize to a Customer for a Long Wait Time Via Email It has been an awesome way to improve my English skills. JavaScript is disabled. Reply to all inquiries or information sent in the original email. We can use so sorry to replace my apologies, while late response replaces delayed response. Both are good choices when we are taking the blame for the time passing. He has six years of experience in professional communication with clients, executives, and colleagues. Crafting an apology message to a client means following the format above, structuring a response that acknowledges the issues and provides a positive way forward. We hope that youll be able to accept these files, even if they are slightly later than expected. Once you briefly discuss the delay and say sorry, continue with the content of your message. Other ways to say "circle back" are "come back to this," "follow up," and "revisit.". Ill be sure to get the files sent across to you first thing in the morning. In these cases, thank you for your patience sounds sarcastic, so you should probably avoid using it. patience(). Love the feedback from the editor. And then you use the word wait in its present participle tense form, 'waiting'. It allows you to revisit something when you believe it's more appropriate after an email. We appreciate you sticking with us. We are a team of experienced communication specialists. You could instead say Im sorry to have had you kept waiting. That makes sense, logically, and would mean that you have had to ask your assistant to ask your visitor to wait until you were ready. "I can understand why you're feeling this . ", I believe its going to smooth business communications", I am really satisfied with the answer and turnaround time. I apologize for the long wait. Apologies for making you wait. Dont leave us just yet! i want to thank you for your understanding. Perhaps a colleague emailed to share exciting news or information with you. tag.parentNode.insertBefore(s, tag); Sorry for making you wait for a long time. However, there are better alternatives, and this article will explore what you can use instead. Can I use my Coinbase address to receive bitcoin? These three synonyms are the best ways to show that you are circling back to something. + Read the full interview, Quick response and got what I intend to say. 10 Ways to Apologize in English with a Perfect American Accent, 2. . Please click the link that we've sent to this address to post your question to our experts.Ok, I'll check my email. I appreciate you sticking with us. Sorry for keeping you waiting works well and is a close synonym to sorry to keep you waiting. The two phrases are nearly identical, and it mainly comes down to a style choice to determine which one is better suited to you. This is a very useful phrase to remain polite and professional, regardless of the situation. A quick apology does wonders. Can someone explain why this point is giving me 8.3V? Furthermore, he has teaching experience from Aarhus University. 3 is grammatically correct. Read more about Martin here. i thank you for understanding. , [](https://eikaiwa.dmm.com/uknow/questions/50289/) Again, were very sorry that it took so long for us to get to the bottom of this. Sorry to keep you waiting for so long. Another common scenario is that you simply needed more time to respond to an email and have been thinking over someones request. One simple gesture can help you maintain relationships and address the oversight when youve delayed an email: apologizing. and the result is so good!! Sorry to have kept you waiting for longer than I intended. I have discussed this issue with my supervisor, and we. Input your text below. Please tell us why you want to close your account: Fast corrections and brief feedback from a human editor. Im sorry this took so long. You shouldnt use I didnt mean to make you wait in formal contexts, though. Copyright since 1998 DMM All Rights Reserved. Thank you for your patience. I originally thought this question might help people who really don't know any standard English alternatives for OP's ubiquitous slang use of "bug". sorry to have kept you waiting apologize sorry I apologize for keeping you waiting. The only nuanced difference, and it is a very slight one indeed, is that with the perfect your wait is presented as something which is now at an end. I appreciate your patience with this problem. keep () waitingI'm sorryI'm sorry to keep you waiting. If the answer took you a few days to find, you should be polite and say sorry to keep you waiting.. I was out of the office on a business trip for the past week. "wait" or "delay" are fine to use either way, both words kind of mean the same thing. My apologies is a formal way of saying sorry that many people appreciate. TextRanch lets you have your English corrected by native-speaking editors in just a few minutes. Learn more about us here. Is there anything I can do to help you while you wait for these forms? Hope you werent kept waiting too long is a good way of showing that youre sorry about the wait. Apologies for only just getting back to you. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. It can also help to prevent future issues, as customers will know that you're willing to accept responsibility for your mistakes. Sorry for keeping you waiting implies you have found what they were looking for and no longer need to make them wait. Appreciate you sticking with us is slightly more informal. I didnt mean to make you wait at all. "I apologize for the wait, could I have your credit card number please?" "I apologize for the wait/delay" I am sorry to have kept you waiting for so long. Im sorry this took so long. 1-I'm sorry for keeping you to wait so long. - HiNative What you should say to your assistant is: Im sorry to have to ask you to keep waiting for the customer to arrive (no need for there). Apologies, gentlemen, for keeping you waiting. | Better English vocabulary | How to Apologise, (Video) 10 Better ways to apologise in English - Don't say Sorry in English, (Video) The best way to apologize (according to science), 1. I hope you dont mind if you wait a little bit longer before I give you the final results. I hope you werent waiting on it for any specific reasons. It shows that you regret making them wait for your email response. Do let me know if you have any questions or require anything further to move forward. Sorry for the delay to keepto have kept How to Decline a Job Offer (4 Examples) - Career Sidekick I sincerely apologize for the long wait. Apologies for the long wait. Thanks to TextRanch, I was able to score above 950 on TOEIC, and I got a good grade on ACTFL OPIC as well. i thank you for patience. 4How to apologize professionally in an email. Ill be sure to get the files sent across to you first thing in the morning. Its impersonal, which is why it works in business contexts. Whatever you write use your own words and it must feel sincere. Heres an email example for this scenario. Sorry to have kept you waiting. "We unfortunately seem to still have problems with X, despite the assistance your organization has provided so far.". I hope you werent waiting for too long on my reply. Sorry for keeping you waiting for so long I apologize for keeping you waiting. I think I will accept this answer since it seems to work well for cases when we have or have not received any response at all yet, and because it doesn't require us to say sorry in first place. All in all, I don't think using "you" or "your" is too big of an issue, as long as it's not being used in an accusatory sentence--It's certainly not an issue when you're apologizing for a disturbance. + Read the full interview, Michel Vivas, Senior Technology Officer, TextRanch is amazingly responsive and really cares about the client. Apology Email to a Business Customer for a Delayed Order Subject line: Please accept our apologies Dear, I would like to express my apologies for the waiting that came in the way of handling your order. I. ;)". Apologies for the Delay! 5 Templates for When Your Email Is Late Nice-comment + not-so-nice-comment.) Get perfection for short pieces of text in just a few minutes. It can be construed as an excuse, which some people do not appreciate, but it can work in most cases. Create a free account to get unlimited access to our articles and to join millions of women growing with the InHerSight community, Looks like you already have an account!Click here to login , If you already have an account, click here to log in. It only takes a minute to sign up. (2) I was sorry to have kept you waiting. 2. My interpretation is as below: No.1 could mean you have kept someone waiting so long and eventually you saw him. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. Manage Settings Why would you downvote though? Sorry for making you wait on this reply. We shows that you represent a larger body and offer apologies for them. = I felt guilty throughout the whole time I was keeping you waiting. How To Apologize For a Delay by Email or in Person - Indeed "Yes, so do I.". More than 150,000 people like you receive our weekly newsletter to master their English skills! i want to thank you for your patience. w.onload = loader; }; var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; Tyranny of the majority and all that. So efficient. Register to get your text revised right away for FREE . I hope you didnt mind the wait. Sorry to bug you again about this, but we are still having problems with X and . (if we have already received some assistance with X). I appreciate your patience here.

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